Overall rating
4.1
Counts per rating level
  • 71% of ratings are 5 stars
  • 13% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 11% of ratings are 1 stars
April 14, 2023

This plugin is very convenient for me because it allows me to display different discount codes for different products very quickly through the grouping feature. At the same time, their customer service team is really fast, patient and professional, we inevitably encountered some trouble, and the great customer service team made me feel at ease. 100 stars for Raymond.

Teckin US
Hong Kong SAR
Time spent using app: Over 1 year
June 11, 2020

Thank's a lot for the help. I'm very happy with this app and all the support that i have with the staff.

Sakcher
Vietnam
Time spent using app: About 1 month
FireApps replied October 15, 2020

Hi there,

This is Johnson from Sales Box ‑ Shipping & Offers Support Team. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Johnson
Sales Box ‑ Shipping & Offers Support Team

June 11, 2020

Easy to set up. A tutorial explain all you have to know about the app. I recommend this app to any one.

linhlunglinh
Vietnam
Time spent using app: About 1 month
FireApps replied October 15, 2020

Hi there,

Here's Raymond from Sales Box ‑ Shipping & Offers Support Team. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Sales Box users like you. Thank you for the loving words you've shared, and thank you for being the best part of Sales Box.

Also I highly recommend you to check our blog for latest news regarding not only Sales Box, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Raymond
Sales Box ‑ Shipping & Offers Support Team

June 9, 2020

great app! very helpful my business went up very well really appreciated the effort! keep up the good work!

Glow sky
Vietnam
Time spent using app: About 1 month
FireApps replied October 15, 2020

Hi there,

I'm Kate from Sales Box ‑ Shipping & Offers Support Team. Thanks for your positive review.

We hope you have a good experience with our support team and Sales Box app.

Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Sales Box.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Kate
Sales Box ‑ Shipping & Offers Support Team

May 18, 2020

I changed theme and plug in went missing. I added a staff account from the developers and they changed the code.

OMNITAIR
Netherlands
Time spent using app: About 2 years
FireApps replied October 15, 2020

Hi there,

I'm Anna from Sales Box ‑ Shipping & Offers Support Team. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Sales Box. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Sales Box, but also other FireApps applications and e-commerce tips which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Anna
Sales Box ‑ Shipping & Offers Support Team

February 2, 2020

The app looks neat! The box was not showing at the first time, so I contact the support team and they helped me out. They responded quickly, and it was fixed in less than 15 minutes. Great job!

Barbetsú
Vietnam
Time spent using app: 11 months
FireApps replied October 15, 2020

Hi there,

Here's Seri from Sales Box ‑ Shipping & Offers Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Sales Box combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Seri
Sales Box ‑ Shipping & Offers Support Team

February 2, 2020

I met the urgent troubles when I could not access to the app to edit, but I got the fast support from Customer Support Team via chat, really quick and fast response...Recommended

LoveSolitude
Vietnam
Time spent using app: 5 months
FireApps replied October 15, 2020

Hi there,

My name's Muffin from Sales Box ‑ Shipping & Offers Support Team. We really appreciate your feedback and comment about your experience when using Sales Box and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Sales Box, but also other our FireApps applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Muffin
Sales Box ‑ Shipping & Offers Support Team

February 2, 2020

I got some problem with the app, cannot access it. I emailed the support team and they fixed the issue in couple hours. Thank you for prompt reply from the team!! Great apps

Les Fabrea
Vietnam
Time spent using app: 11 months
FireApps replied October 15, 2020

Hi there,

Here's Lynn from Sales Box ‑ Shipping & Offers Support Team. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Lynn
Sales Box ‑ Shipping & Offers Support Team

Edited February 2, 2020

Simply do the job! The box was not showing at the first time, I contact support team for help, and they did a great job. Now it is working well. One more thing, I hope to have more styles in the future.

teenista
Vietnam
Time spent using app: 11 months
FireApps replied October 15, 2020

Hi there,

This is Petey from Sales Box ‑ Shipping & Offers Support Team. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Sales Box users like you.

Along with Sales Box, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Petey
Sales Box ‑ Shipping & Offers Support Team

January 12, 2020

App is easy to install, to use, and provides various number of customization. It also looks good as well. Needed support for a specific placement which required coding, and the support team was superb, helpful and quick. Highly Recommend !!!

El Pachos
Vietnam
Time spent using app: 11 months
FireApps replied October 15, 2020

Hi there,

I'm Yung from Sales Box ‑ Shipping & Offers Support Team. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Sales Box team and we have been trying our best to develop and improve Sales Box to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Sales Box, but also other our FireApps applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Yung
Sales Box ‑ Shipping & Offers Support Team