Recenzje (10)
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Według oceny
Very slow customer service. I am not able to setup the app due to no reply in chat.
Excellent customer service! Reached out about a styling issue and had it resolved within an hour. I asked for multiple changes and iterations which the team had no problem implementing right away.
The product itself seems solid. Simple, easy to use, and still has all the features you need for shipping protection. Definitely think this is the best solution on Shopify after installing multiple others before this.
Highly recommend so far. Had to switch over from Navidium after our customers were unable to checkout. Navidium spent over 8 days not doing anything about it, and OrderArmor's live chat corrected the issue within 15 minutes. Highly recommend.
OrderArmor has been a great add-on for our store! It was easy to set up, and our customers love having the option to protect their orders. What’s even better—we get to keep the full premium, which adds to our bottom line. The support team is quick and helpful too. Highly recommend for any store that wants to build trust and boost profits.
App didn't work properly on our theme. My dev and I tried a few times to get them to fix it. Almost no response from them and no solution, so I paid for nothing. Have uninstalled. Very disappointing.
Dear Sir / Madam,
Thank you for sharing your feedback. We’re truly sorry to hear about your experience, and we sincerely apologize for any inconvenience caused. Our goal is to provide the best, most affordable, and stable solutions for merchants like yourself, and we are committed to learning from any challenges you face.
We would greatly appreciate it if you could provide more details about the specific issues you encountered with our app. Our team is ready to work with you to identify the problem and explore possible solutions that align with your needs.
Please let us know how we can assist you further. Your satisfaction is important to us, and we’re here to support you every step of the way.
Looking forward to hearing from you.
Best Regards,
OrderArmor Team
We got "Error 503 Backend fetch failed". Can anyone help us?
Facil de configurar y de usar, funciona perfectamente con mi tienda y nos ayuda a obtener ingresos extras.
Buyer Beware. App does not work with the Prestige theme. Help Desk was responsive but still not able to figure it out.
Dear Sir / Madam,
Thank you for your feedback. We sincerely appreciate the time you took to try our app, and we regret that it didn’t work as expected with your Prestige theme.
At the time of your installation, we were in the early stages of development, and since then, we’ve learned a great deal and made significant improvements. Our app has been upgraded to work more reliably and stably across almost all Shopify themes, including Prestige.
We’d love the opportunity to assist you again whenever you're ready to give our app another try. Our team is here to provide full support and ensure a smooth experience for your store.
Please feel free to reach out if you have any questions or need assistance.
Best regards,
OrderArmor Team
Great in house insurance app. Easy to install. Works great, 5 Star
Happy with function so far.
