Avis (34)

Note globale
4,8
Nombre d’avis par note
  • 94 % des avis sont des avis à 5 étoiles
  • 0 % des avis sont des avis à 4 étoiles
  • 0 % des avis sont des avis à 3 étoiles
  • 3 % des avis sont des avis à 2 étoiles
  • 3 % des avis sont des avis à 1 étoiles
19 septembre 2024

Very good support, very fast. App is working perfectly.
We are looking forward to seeing the upcoming features.

Jap'On Demande
Japon
6 mois d’utilisation de l’application
16 septembre 2024

Customer support helped fix the problem in a timely manner. This app is a must if you have physical products. It pays for itself and then some. Totally worth it!!

Puakenikeni Designs
États-Unis
29 jours d’utilisation de l’application
12 octobre 2024

Great App, Great Support from Angelica. Easy to install and conversion rate for us has been 63%. It's actually a no brainer.

Art of Hope
Australie
26 jours d’utilisation de l’application
16 septembre 2024

Ship Protect is great! Super easy to setup and use. Had a warehousing issue, I emailed support and within 5minutes Ty one of the founders was able to support to get those orders filtering back through to the warehouse! All in all can't fault them!

Chloé and Amélie
Australie
4 jours d’utilisation de l’application
15 octobre 2024

Easy to install, customer support is so quick and helpful! Loving it so far!

Freddy Australia
Australie
11 jours d’utilisation de l’application
25 septembre 2024

Great app and very fast help from the team ! A+

Monkeynmoo
Australie
2 mois d’utilisation de l’application
Modifié le 18 août 2024

Does not work upon installation. When I spoke with the help desk they said they would need to reach out to their dev team who was so backed up with requests, that it may take 2 days to get the app operating properly. Lots of red flags here.
Update: August 18. I've had developers try and figure out why the app does not work with Prestige and they can't seem to figure it out. I receive an email that they worked on it all night long and now it's working, only for it to break again. The customer support here is great, however, the developers seem to lack skill. Overall, if you have Prestige, don't install the app.

Adept Cosmetics®
États-Unis
19 jours d’utilisation de l’application
Monster Apps a répondu 17 août 2024

Hey team 🥰 Sorry about this - Shopify billing had an outage at the time of your install. We have since got this sorted. Sorry it took some time for this. I've just sent you an email and would personally be happy to help get this setup and running perfect quickly for you! :)

Look forward to hearing from you - Ty 🙏🏻

21 août 2024

Charlene is the most helpful customer service personnel here. Great app - increases AOV

Femzai
Australie
5 jours d’utilisation de l’application
14 juillet 2024

Awesome support, friendly support Angelica helped me fix my ship pro real fast, much appreciated!

Better Slp
Singapour
Environ un mois d’utilisation de l’application
19 août 2024

Good customer service

SIDESHIFT
Australie
Environ un mois d’utilisation de l’application