Avis (36)
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Does not work upon installation. When I spoke with the help desk they said they would need to reach out to their dev team who was so backed up with requests, that it may take 2 days to get the app operating properly. Lots of red flags here.
Update: August 18. I've had developers try and figure out why the app does not work with Prestige and they can't seem to figure it out. I receive an email that they worked on it all night long and now it's working, only for it to break again. The customer support here is great, however, the developers seem to lack skill. Overall, if you have Prestige, don't install the app.
Hey team 🥰 Sorry about this - Shopify billing had an outage at the time of your install. We have since got this sorted. Sorry it took some time for this. I've just sent you an email and would personally be happy to help get this setup and running perfect quickly for you! :)
Look forward to hearing from you - Ty 🙏🏻
This app is a no-brainer!
We have slightly longer shipping times servicing multiple countries and offering our customers additional peace of mind is precious.
We have had a 19399 % ROI and 0% claim back.
Money for jam!
Excellent support from Ty with installing the app. I will update with the usage part of the app after we've had a chance to use the app for awhile!
I professional way to gather your own shipping insurance/litlte bit of extra income on orders. Most of my customers opted for it at cart and it just gives you that bit of security should a parcel be lost or damaged.
Easy to set up, Ty is awesome at fixing anything and helping you. Highly recommend this app along with any of the Monster apps.
Shuxxxxxx guys! 🙏🏻🥰 Thanks big time for the nice words. Team works so flipping hard to do our best for yas. Means a lot! 🥹
Lets get you some upsells!!!!!
Awesome support, friendly support Angelica helped me fix my ship pro real fast, much appreciated!
I recently added the Ship Protect to my store, and the impact has been nothing short of remarkable. Over 32% of our customers opt-in, leading to an additional $6,000 in the first month alone.
As a Beta tester, I encountered a few initial glitches, but the exceptional support team, quickly resolved these issues. The team behind this app is incredibly skilled, making it an essential tool for any online store.
WOWOWOWOW!!!! 🤩🤩🤩🤩 Thanks for the kind words legend!🙏🏻
Them numbers are crazy town - wohoooo!!! Lets get you some more upsells 🙌
Customer support helped fix the problem in a timely manner. This app is a must if you have physical products. It pays for itself and then some. Totally worth it!!
Easy to setup. Support was quick to respond and very helpful. Would recommend to others.
update Had a small issue and they were fast to respond and fix the issue within a few hours. They also offered some insight into best practices
I tested a lot of insurance/protection apps. Most are over charge on the service as you scale, but this does not. For that reason, I am a huge fan. This app is plug and play, and as soon as you have it installed, it helps cover replaced, lost, stolen packages over time. HIGHLY RECOMMEND. It has generated over $1500 in additional revenue this month alone.
Easy to install, customer support is so quick and helpful! Loving it so far!