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If you're on the fence about this app, GET IT!
Our customers love it because they know their packages are protected and we love it as a simple up-sell.
We've got it working in with the monster apps cart and it's seamless.
Customer service is amazing, with all our queries dealt with very quickly.
A definite 5-stars from me!
Shipping Protect has been a really easy app to use. It has allowed our customers piece of mind that there parcel will arrive safe and sound and has been an easy way for us to collect fee to pass onto our delivery service without it being an out of pocket expense. The customer service is fantastic. Highly recommend this app.
I had some issues with the app after upgrading our theme to the latest version, and couldn't get this working for some time. Support was able to resolve the issues I was having and everything appears to be working now. For the time the app has been working we've seen a great ROI and have been very pleased with it.
Amazing app that is customisable and flexible to your needs.
Team is knowledgeable and helpful. Highly recommended!
The App works well, and customer support is very prompt and helpful.
Great App, Great Support from Angelica. Easy to install and conversion rate for us has been 63%. It's actually a no brainer.
Very good support, very fast. App is working perfectly.
We are looking forward to seeing the upcoming features.
App is a nightmare. Can't put in decimal points in the flat rate, so $1.25 shows up at $125. App did not work upon activation. Also once installed, my flat rate shipping turned into weight based. Waste of time.
Happy to help here - The $1.25 no worries :) just shoot a message to the team. Weight based Shipping - sorry we don't touch these settings. Potentially its a setting in shopify that's been ticked. This has never happened for any other merchant.
Ty here one of the founders - I shot you an email too. :)
Reach out if you would like to get these sorted.
Easy to install, customer support is so quick and helpful! Loving it so far!
Customer support helped fix the problem in a timely manner. This app is a must if you have physical products. It pays for itself and then some. Totally worth it!!