Omtaler (43)
Raffiner
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Etter vurdering
If you're on the fence about this app, GET IT!
Our customers love it because they know their packages are protected and we love it as a simple up-sell.
We've got it working in with the monster apps cart and it's seamless.
Customer service is amazing, with all our queries dealt with very quickly.
A definite 5-stars from me!
Shipping Protect has been a really easy app to use. It has allowed our customers piece of mind that there parcel will arrive safe and sound and has been an easy way for us to collect fee to pass onto our delivery service without it being an out of pocket expense. The customer service is fantastic. Highly recommend this app.
Great support in the app, very quick reply and help. Shipping protection has given my customers more trust in my brand and help cover those lost packages!
I had some issues with the app after upgrading our theme to the latest version, and couldn't get this working for some time. Support was able to resolve the issues I was having and everything appears to be working now. For the time the app has been working we've seen a great ROI and have been very pleased with it.
Amazing app that is customisable and flexible to your needs.
Team is knowledgeable and helpful. Highly recommended!
App is a nightmare. Can't put in decimal points in the flat rate, so $1.25 shows up at $125. App did not work upon activation. Also once installed, my flat rate shipping turned into weight based. Waste of time.
Happy to help here - The $1.25 no worries :) just shoot a message to the team. Weight based Shipping - sorry we don't touch these settings. Potentially its a setting in shopify that's been ticked. This has never happened for any other merchant.
Ty here one of the founders - I shot you an email too. :)
Reach out if you would like to get these sorted.
The App works well, and customer support is very prompt and helpful.
Haven't had a chance to run tests yet on this new app to us but the customer service is one of the best! Angelica responded quickly and was easy to work with. This + monster carts will be a game changer.
Great App, Great Support from Angelica. Easy to install and conversion rate for us has been 63%. It's actually a no brainer.
Very good support, very fast. App is working perfectly.
We are looking forward to seeing the upcoming features.