Omtaler (38)
Raffiner
-
Etter vurdering
Good customer service
Does not work upon installation. When I spoke with the help desk they said they would need to reach out to their dev team who was so backed up with requests, that it may take 2 days to get the app operating properly. Lots of red flags here.
Update: August 18. I've had developers try and figure out why the app does not work with Prestige and they can't seem to figure it out. I receive an email that they worked on it all night long and now it's working, only for it to break again. The customer support here is great, however, the developers seem to lack skill. Overall, if you have Prestige, don't install the app.
Hey team 🥰 Sorry about this - Shopify billing had an outage at the time of your install. We have since got this sorted. Sorry it took some time for this. I've just sent you an email and would personally be happy to help get this setup and running perfect quickly for you! :)
Look forward to hearing from you - Ty 🙏🏻
Charlene is the most helpful customer service personnel here. Great app - increases AOV
Awesome support, friendly support Angelica helped me fix my ship pro real fast, much appreciated!
Worked as expected!
Support was also responsive to cater any issues encountered during the setup.
This app is amazing, easy to use, and I love this app every time. Of course I also recommend everyone to use it.
This app is a no-brainer!
We have slightly longer shipping times servicing multiple countries and offering our customers additional peace of mind is precious.
We have had a 19399 % ROI and 0% claim back.
Money for jam!
I professional way to gather your own shipping insurance/litlte bit of extra income on orders. Most of my customers opted for it at cart and it just gives you that bit of security should a parcel be lost or damaged.
Easy to set up, Ty is awesome at fixing anything and helping you. Highly recommend this app along with any of the Monster apps.
Shuxxxxxx guys! 🙏🏻🥰 Thanks big time for the nice words. Team works so flipping hard to do our best for yas. Means a lot! 🥹
Lets get you some upsells!!!!!
Excellent support from Ty with installing the app. I will update with the usage part of the app after we've had a chance to use the app for awhile!
First of all amazing cutomer service and good app that push the aov up for a small price.