Omtaler (38)

Samlet vurdering
4,5
Antall per vurderingsnivå
  • 89 % av vurderingene er 5 stjerner
  • 0 % av vurderingene er 4 stjerner
  • 0 % av vurderingene er 3 stjerner
  • 3 % av vurderingene er 2 stjerner
  • 8 % av vurderingene er 1 stjerner
19. august 2024

Good customer service

SIDESHIFT
Australia
Rundt 1 måned bruker appen
Redigert 18. august 2024

Does not work upon installation. When I spoke with the help desk they said they would need to reach out to their dev team who was so backed up with requests, that it may take 2 days to get the app operating properly. Lots of red flags here.
Update: August 18. I've had developers try and figure out why the app does not work with Prestige and they can't seem to figure it out. I receive an email that they worked on it all night long and now it's working, only for it to break again. The customer support here is great, however, the developers seem to lack skill. Overall, if you have Prestige, don't install the app.

Adept Cosmetics®
USA
19 dager bruker appen
Monster Apps svarte 17. august 2024

Hey team 🥰 Sorry about this - Shopify billing had an outage at the time of your install. We have since got this sorted. Sorry it took some time for this. I've just sent you an email and would personally be happy to help get this setup and running perfect quickly for you! :)

Look forward to hearing from you - Ty 🙏🏻

21. august 2024

Charlene is the most helpful customer service personnel here. Great app - increases AOV

Femzai
Australia
5 dager bruker appen
14. juli 2024

Awesome support, friendly support Angelica helped me fix my ship pro real fast, much appreciated!

Better Slp
Singapore
Rundt 1 måned bruker appen
1. mai 2024

Worked as expected!
Support was also responsive to cater any issues encountered during the setup.

Everten
Australia
6 måneder bruker appen
21. desember 2023

This app is amazing, easy to use, and I love this app every time. Of course I also recommend everyone to use it.

Sewher
Storbritannia
6 måneder bruker appen
19. april 2024

This app is a no-brainer!
We have slightly longer shipping times servicing multiple countries and offering our customers additional peace of mind is precious.
We have had a 19399 % ROI and 0% claim back.
Money for jam!

Enhanced Labs Australasia
Australia
3 måneder bruker appen
18. desember 2023

I professional way to gather your own shipping insurance/litlte bit of extra income on orders. Most of my customers opted for it at cart and it just gives you that bit of security should a parcel be lost or damaged.
Easy to set up, Ty is awesome at fixing anything and helping you. Highly recommend this app along with any of the Monster apps.

Tinker Tailor Kids
New Zealand
4 måneder bruker appen
Monster Apps svarte 19. desember 2023

Shuxxxxxx guys! 🙏🏻🥰 Thanks big time for the nice words. Team works so flipping hard to do our best for yas. Means a lot! 🥹
Lets get you some upsells!!!!!

18. januar 2024

Excellent support from Ty with installing the app. I will update with the usage part of the app after we've had a chance to use the app for awhile!

Flair Fighter
Canada
2 måneder bruker appen
29. januar 2024

First of all amazing cutomer service and good app that push the aov up for a small price.

Grindmode
Norge
Rundt 2 måneder bruker appen