Recenzje (32)

Ogólna ocena
4,8
Liczba recenzji z daną oceną
  • 94% ocen to oceny z 5 gwiazdkami
  • 0% ocen to oceny z 4 gwiazdkami
  • 0% ocen to oceny z 3 gwiazdkami
  • 3% ocen to oceny z 2 gwiazdkami
  • 3% ocen to oceny z 1 gwiazdkami
19 wrzesień 2024

Very good support, very fast. App is working perfectly.
We are looking forward to seeing the upcoming features.

Jap'On Demande
Japonia
6 miesięcy korzystania z aplikacji
16 wrzesień 2024

Customer support helped fix the problem in a timely manner. This app is a must if you have physical products. It pays for itself and then some. Totally worth it!!

Puakenikeni Designs
Stany Zjednoczone
29 dni korzystania z aplikacji
16 wrzesień 2024

Ship Protect is great! Super easy to setup and use. Had a warehousing issue, I emailed support and within 5minutes Ty one of the founders was able to support to get those orders filtering back through to the warehouse! All in all can't fault them!

Chloé and Amélie
Australia
4 dni korzystania z aplikacji
Edytowano 18 sierpień 2024

Does not work upon installation. When I spoke with the help desk they said they would need to reach out to their dev team who was so backed up with requests, that it may take 2 days to get the app operating properly. Lots of red flags here.
Update: August 18. I've had developers try and figure out why the app does not work with Prestige and they can't seem to figure it out. I receive an email that they worked on it all night long and now it's working, only for it to break again. The customer support here is great, however, the developers seem to lack skill. Overall, if you have Prestige, don't install the app.

Adept Cosmetics®
Stany Zjednoczone
19 dni korzystania z aplikacji
Monster Apps odpowiedział(a) 17 sierpień 2024

Hey team 🥰 Sorry about this - Shopify billing had an outage at the time of your install. We have since got this sorted. Sorry it took some time for this. I've just sent you an email and would personally be happy to help get this setup and running perfect quickly for you! :)

Look forward to hearing from you - Ty 🙏🏻

14 lipiec 2024

Awesome support, friendly support Angelica helped me fix my ship pro real fast, much appreciated!

Better Slp
Singapur
Około miesiąca korzystania z aplikacji
21 sierpień 2024

Charlene is the most helpful customer service personnel here. Great app - increases AOV

Femzai
Australia
5 dni korzystania z aplikacji
19 sierpień 2024

Good customer service

SIDESHIFT
Australia
Około miesiąca korzystania z aplikacji
6 maj 2024

Super fast setup, really nice and clean widget! Extremely fast response from their team also. Thanks

Royale Wolfe
Australia
10 dni korzystania z aplikacji
19 kwiecień 2024

This app is a no-brainer!
We have slightly longer shipping times servicing multiple countries and offering our customers additional peace of mind is precious.
We have had a 19399 % ROI and 0% claim back.
Money for jam!

Enhanced Labs Australasia
Australia
3 miesiące korzystania z aplikacji
1 maj 2024

Worked as expected!
Support was also responsive to cater any issues encountered during the setup.

Everten
Australia
6 dni korzystania z aplikacji