Recensioner (32)

Helhetsomdöme
4,8
Antal per omdömesnivå
  • 94 % av omdömena har 5 stjärnor
  • 0 % av omdömena har 4 stjärnor
  • 0 % av omdömena har 3 stjärnor
  • 3 % av omdömena har 2 stjärnor
  • 3 % av omdömena har 1 stjärnor
19 september 2024

Very good support, very fast. App is working perfectly.
We are looking forward to seeing the upcoming features.

Jap'On Demande
Japan
6 månader användning av appen
16 september 2024

Customer support helped fix the problem in a timely manner. This app is a must if you have physical products. It pays for itself and then some. Totally worth it!!

Puakenikeni Designs
USA
29 dagar användning av appen
16 september 2024

Ship Protect is great! Super easy to setup and use. Had a warehousing issue, I emailed support and within 5minutes Ty one of the founders was able to support to get those orders filtering back through to the warehouse! All in all can't fault them!

Chloé and Amélie
Australien
4 dagar användning av appen
Redigerat 18 augusti 2024

Does not work upon installation. When I spoke with the help desk they said they would need to reach out to their dev team who was so backed up with requests, that it may take 2 days to get the app operating properly. Lots of red flags here.
Update: August 18. I've had developers try and figure out why the app does not work with Prestige and they can't seem to figure it out. I receive an email that they worked on it all night long and now it's working, only for it to break again. The customer support here is great, however, the developers seem to lack skill. Overall, if you have Prestige, don't install the app.

Adept Cosmetics®
USA
19 dagar användning av appen
Monster Apps svarade 17 augusti 2024

Hey team 🥰 Sorry about this - Shopify billing had an outage at the time of your install. We have since got this sorted. Sorry it took some time for this. I've just sent you an email and would personally be happy to help get this setup and running perfect quickly for you! :)

Look forward to hearing from you - Ty 🙏🏻

14 juli 2024

Awesome support, friendly support Angelica helped me fix my ship pro real fast, much appreciated!

Better Slp
Singapore
Ungefär en månad användning av appen
21 augusti 2024

Charlene is the most helpful customer service personnel here. Great app - increases AOV

Femzai
Australien
5 dagar användning av appen
19 augusti 2024

Good customer service

SIDESHIFT
Australien
Ungefär en månad användning av appen
6 maj 2024

Super fast setup, really nice and clean widget! Extremely fast response from their team also. Thanks

Royale Wolfe
Australien
10 dagar användning av appen
19 april 2024

This app is a no-brainer!
We have slightly longer shipping times servicing multiple countries and offering our customers additional peace of mind is precious.
We have had a 19399 % ROI and 0% claim back.
Money for jam!

Enhanced Labs Australasia
Australien
3 månader användning av appen
1 maj 2024

Worked as expected!
Support was also responsive to cater any issues encountered during the setup.

Everten
Australien
6 dagar användning av appen