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Very good support, very fast. App is working perfectly.
We are looking forward to seeing the upcoming features.
Customer support helped fix the problem in a timely manner. This app is a must if you have physical products. It pays for itself and then some. Totally worth it!!
Great App, Great Support from Angelica. Easy to install and conversion rate for us has been 63%. It's actually a no brainer.
Ship Protect is great! Super easy to setup and use. Had a warehousing issue, I emailed support and within 5minutes Ty one of the founders was able to support to get those orders filtering back through to the warehouse! All in all can't fault them!
Easy to install, customer support is so quick and helpful! Loving it so far!
Great app and very fast help from the team ! A+
Does not work upon installation. When I spoke with the help desk they said they would need to reach out to their dev team who was so backed up with requests, that it may take 2 days to get the app operating properly. Lots of red flags here.
Update: August 18. I've had developers try and figure out why the app does not work with Prestige and they can't seem to figure it out. I receive an email that they worked on it all night long and now it's working, only for it to break again. The customer support here is great, however, the developers seem to lack skill. Overall, if you have Prestige, don't install the app.
Hey team 🥰 Sorry about this - Shopify billing had an outage at the time of your install. We have since got this sorted. Sorry it took some time for this. I've just sent you an email and would personally be happy to help get this setup and running perfect quickly for you! :)
Look forward to hearing from you - Ty 🙏🏻
Charlene is the most helpful customer service personnel here. Great app - increases AOV
Awesome support, friendly support Angelica helped me fix my ship pro real fast, much appreciated!
Good customer service