評價 (34)

整體評分
4.8
各級評分數量
  • 94% 的評分為 5 顆星
  • 0% 的評分為 4 顆星
  • 0% 的評分為 3 顆星
  • 3% 的評分為 2 顆星
  • 3% 的評分為 1 顆星
2024年9月19日

Very good support, very fast. App is working perfectly.
We are looking forward to seeing the upcoming features.

Jap'On Demande
日本
使用應用程式 6個月
2024年9月16日

Customer support helped fix the problem in a timely manner. This app is a must if you have physical products. It pays for itself and then some. Totally worth it!!

Puakenikeni Designs
美國
使用應用程式 29天
2024年10月12日

Great App, Great Support from Angelica. Easy to install and conversion rate for us has been 63%. It's actually a no brainer.

Art of Hope
澳洲
使用應用程式 26天
2024年9月16日

Ship Protect is great! Super easy to setup and use. Had a warehousing issue, I emailed support and within 5minutes Ty one of the founders was able to support to get those orders filtering back through to the warehouse! All in all can't fault them!

Chloé and Amélie
澳洲
使用應用程式 4天
2024年10月15日

Easy to install, customer support is so quick and helpful! Loving it so far!

Freddy Australia
澳洲
使用應用程式 11天
2024年9月25日

Great app and very fast help from the team ! A+

Monkeynmoo
澳洲
使用應用程式 2個月
編輯時間:2024年8月18日

Does not work upon installation. When I spoke with the help desk they said they would need to reach out to their dev team who was so backed up with requests, that it may take 2 days to get the app operating properly. Lots of red flags here.
Update: August 18. I've had developers try and figure out why the app does not work with Prestige and they can't seem to figure it out. I receive an email that they worked on it all night long and now it's working, only for it to break again. The customer support here is great, however, the developers seem to lack skill. Overall, if you have Prestige, don't install the app.

Adept Cosmetics®
美國
使用應用程式 19天
Monster Apps 已回覆 2024年8月17日

Hey team 🥰 Sorry about this - Shopify billing had an outage at the time of your install. We have since got this sorted. Sorry it took some time for this. I've just sent you an email and would personally be happy to help get this setup and running perfect quickly for you! :)

Look forward to hearing from you - Ty 🙏🏻

2024年8月21日

Charlene is the most helpful customer service personnel here. Great app - increases AOV

Femzai
澳洲
使用應用程式 5天
2024年7月14日

Awesome support, friendly support Angelica helped me fix my ship pro real fast, much appreciated!

Better Slp
新加坡
使用應用程式 大約1個月
2024年8月19日

Good customer service

SIDESHIFT
澳洲
使用應用程式 大約1個月