Shipping Rates Calculator Plus
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Great assistance working with the APP, great programmers and the APP works great for our needs
Really Good app
very helpful and amazing service, thank you so much!
I need this cancelled no way to do it
Hi OverStock Products Team,
Thank you for sharing your feedback. We’re sorry to hear that you experienced issues while uninstalling the app.
After checking, we can confirm that the app has been successfully uninstalled from your Shopify store and your subscription has been canceled. Like any other Shopify app, deleting the app from your store automatically uninstalls it and ends the subscription.
We’d love to learn more about your experience and see how we can make it a positive one. We’ve also reached out via email and hope you can get back to us. Additionally, our chat support is available 24/7, so please feel free to reach out anytime—we’re always happy to help.
Looking forward to hearing from you soon!
Warm regards,
Code Black Belts Support Team
Customer support has been great! Fixed an issue where the widget kept appearing in the wrong place within about 5 minutes.
I used to love this app but as of November 2024, things changed. The app provider blames Shopify but beware... The customer's IP address is used to find a 'close' postal code (Canada) to produce a shipping rate in the cart. When the customer proceeds to the checkout, the 'close' postal code and province are auto-filled in the shipping address form. We found that many customers don't review their postal code and leave the incorrect 'close' postal code. This has led to several misdirected parcels and returned parcels for us. We are now manually checking each and every shipment's postal code, something that we have never done before and shouldn't have to. Five different Code Blackbelt representatives have looked at my support request and have said they can't prevent the auto-filling of the postal code in the checkout, its a Shopify issue. It took a while to figure out where these wrong postal codes were coming from, I'm removing the app with the hopes of re-installing this app someday after the issue is resolved.
January 2025, I requested that they allow the store owner to turn off the geographic locating. They said they didn't do custom app programming. I was more than thrilled to find another app that has this feature and more.
Hello Evolve Sounding Stone Team,
First of all, we want to take this opportunity to thank you for raising your concern to us and for providing us with your feedback.
We completely understand your sentiments/situation and as mentioned during your email conversation with the team - our app completely relies on Shopify Ajax API and the new behavior stems from how the Shopify checkout page and AJAX API operate which is somewhat independent from our app’s functionality.
As for the Geolocation Feature, it is a built-in feature that we do not have the option to disable with the current version of our app.
Should the situation change and we find a workaround for this behavior or your requested feature has been implemented, we will be happy to reach out and let you know.
We appreciate all your time and effort and we wish you and your store all the success!
Thank you,
Code Black Belt's Support Team
I've used this app for several years now. It has always run smoothly in the background. I recently updated my theme and had a few hiccups. Support responded with a thorough visual within minutes. Very Happy with my shipping costs app. :)
Have used this app for years and it has been great. Support answered a question and solved an issue for me tonight in a matter of minutes!
Been using this app for more than 2 years now and I'm pleased to report that everything is working well as needed although there was a slight faux pas on my end from enabling the app to work on my storefront but Andres M. was very patient and guided me even though it was a very idiotic mistake on my part, very pleased and delighted to have this app to show shipping rates quickly to my international customers! (:
I've been using this app for several years, and all I can say is that if it didn't exist I'd have to invent it!
It works great, and the support team is super responsive. I had an issue with translations, they took care of it and proactively informed me of the progress made. 5 stars without a doubt.
Hello La Compagnie des Cartes - Le voyage et la randonnée Team,
Thank you so much for your feedback and review.
We truly appreciate your feedback and we want you to know that our Team has been working diligently on improving our app every day, striving to make it even better.
We completely understand the need to adapt and integrate our app with as many translation apps available in Shopify, in fact, as of the moment, our app works well with Langshop, Langify and Weglot and we are doing our best to support more translation apps in our future app releases.
Since you have been using Translate & Adapt, which you are correct we do not have support yet, our Team has reached out to you and proposed some solutions.
We hope you can respond to any of our emails or you can always send a new one at support@codeblackbelt.com so we can help you with this.
Our Team is available 24/7 ready to assist you with any concerns you may have so feel free to reach out to us anytime.
Thank you and hope to connect with you soon!
Code Black Belt Support Team
