Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its accurate and complex shipping cost calculations, compatibility with other apps, and user-friendly interface. They commend its speed, reliability, and the responsive customer service. The app's ability to detect customer locations automatically, increase sales and conversion rates, and provide estimated delivery dates are also appreciated. Merchants value the customization options it offers.

Edited January 8, 2020

App works well, but more importantly support has been the best I've experienced in any app so far. Replies were quick, and they sent screenshots of everything they were doing! Amazing, highly recommended! :)

Trek Hardware
Australia
About 3 years using the app
October 27, 2021

This app makes it easy for customers to see what shipping options will cost BEFORE they place the order. • It also mirrors the look of our website and blends in perfectly. The icing on the cake is that they gladly help with problems. And the whipped cream on the icing is that once it's set up you can forget about it as it does its thing.

Seaworthy Goods
United States
About 3 years using the app
October 21, 2017

What a great app, it has worked without fault for us, simply set up your shipping rates in Shopify admin and this will display them in a simple and clear way, just what we wanted! check it out at https://thepetvault.com/

The Pet Vault
United Kingdom
About 3 years using the app
May 30, 2019

The response from the Code Black Belt Product Support Team was truly amazing. I sent a support email and got a fix and response within 15 minutes! Literally! The app looks great on our store www.karykase.com and the team made sure that changes would match the theme in our store. Thank you for the excellent service.

KaryKase
South Africa
Almost 3 years using the app
August 27, 2022

It is a very flexible and controllable app that does a really good job. And the customer service is excellent. I'm very happy.

Gorgeous Creatures
New Zealand
Almost 3 years using the app
Code Black Belt replied August 29, 2022

Thank you heaps for this lovely comment about our app and support team. This motivates us to keep up the good work and serve you better.😍 Cheers!

All the best,
Customer Success Team I Shop Circle

January 17, 2019

Plain awesome. Easy to customize, I was able to put our shipping rules right on the widget, too. Great customer service team! Thanks for the help, Jennesca!

Avia.com
United States
Almost 3 years using the app
January 4, 2020

Fab app - global shipping rate(s) calculated in one place. Excellent help available if you get stuck. Google map illustrates visual destination of shipment to client before dispatch.

Bags of Room
United Kingdom
Almost 3 years using the app
May 1, 2022

Customer service is really good with quick response times. The app is extremely helpful to customers.

Antheion
Greece
Over 2 years using the app
Code Black Belt replied May 3, 2022

It's great to hear such an amazing comments about our support team and app. Thanks for your nice review! We're always here to help 24/7

Edited February 15, 2022

So far so good on this app. Developer was responsive-- there were some plugin compatibility fixes that they refused to implement (e.g. working with other plugins like the awesome Discount Code viewer, dcode), but all-in-all this has been a good addition to my store.

Luxury Playstyle
United States
Over 2 years using the app
Edited February 24, 2023

For the first time in 4 years I had an error (which turned out to be user error ), but this review is for the rapid response I received to the problem. Appreciated that the developers did some due diligence in trying to replicate the problem before coming back to me. Very impressed - and a breath of fresh air. THANK YOU.

The Cushion Maven
United Kingdom
Over 2 years using the app