Anmeldelser (958)

Samlet bedømmelse
5
Antal pr. bedømmelsesniveau
  • 98 % af bedømmelserne er på 5 stjerner
  • 1 % af bedømmelserne er på 4 stjerner
  • 0 % af bedømmelserne er på 3 stjerner
  • 0 % af bedømmelserne er på 2 stjerner
  • 0 % af bedømmelserne er på 1 stjerner
18. april 2024

Very happy! Good app and good customer service :)

Prepared Planet
USA
Cirka et år bruger appen
Logbase svarede 19. april 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

6. juni 2024

Jennifer is amazing! I truly enjoyed working with her, she is so knowledgeable about the product!!!! Wonderful company!

SpaJuiceBar
USA
Cirka 22 timer bruger appen
Logbase svarede 10. juni 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

11. december 2023

Great customer service by Janani. Great experience overall.

Holybro Store
SAR Hongkong
Mere end et år bruger appen
Logbase svarede 13. december 2023

Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you!

21. december 2023

I recently had an outstanding customer service experience, thanks to Jenifer. Facing a critical issue, Jenifer's prompt and courteous response set a positive tone. In a two-hour virtual meeting, she demonstrated extraordinary dedication, delving deep into the problem with creative problem-solving.

Jenifer's patience, transparency, and commitment exceeded expectations, creating a positive and confident customer experience. I highly recommend Jennifer and this customer service for their reliability and dedication.

Thank you!

Natulim
Spanien
3 måneder bruger appen
Logbase svarede 25. december 2023

Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you!

25. marts 2024

Very easy onboarding, and Jennifer was super helpful in making sure everything was set up correctly and I understood the backend and platform.

Thanks!

good light world
USA
26 dage bruger appen
Logbase svarede 5. april 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service

15. marts 2024

The team is incredibly supportive, always available whenever I need them. I've found Jennifer to be particularly cooperative; she patiently explained every detail related to my queries.

Pet Print Pajama
De Forenede Arabiske Emirater
7 måneder bruger appen
Logbase svarede 19. marts 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

6. maj 2024

Had initial issues setting up the app, but booked a onboarding call and got really great help from Jenifer.
Everything working as intended now, we're satisfied.

Trueffelfreunde
Tyskland
6 dage bruger appen
Logbase svarede 7. maj 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

8. januar 2024

When setting up they have an option to have a Zoom meeting with a representative to help set up the app. Because of all of the features of the app, it is a bit complex to initially set-up. I spoke with Vinduja whom I shared my screen with. She was super helpful in fully setting up the app. Thanks to her I'm fully up and running with live shipping rates and different box sizes. Thanks again Vinduja!!

Glow Scents
USA
27 dage bruger appen
Logbase svarede 16. januar 2024

Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you!

25. april 2024

Jenifer
did a super job and this app works very well!
and support also very good

Thanks

Sweet Obsession | Fresh Cakes Within 45 mins
Indien
14 dage bruger appen
Logbase svarede 26. april 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

Redigeret 23. august 2024

Vinduja was amazing today, and showed me how to set up products with tags for different locations and rates.

Pilbara Bathroom Warehouse
Australien
7 måneder bruger appen
Logbase svarede 7. februar 2024

Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you!