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Amazing Customer Service & Product! Well worth it! It has totally transformed our way of calculating accurate shipping rates for our customers.
We really appreciate you taking the time to leave us a 5-star review. It means a lot to us!
Thank you,
Logbase Team.
So impressed - they helped me set up the app through a zoom call and it's fab! The app is able to set up my website as I need - in relation to shipping vs local delivery of only certain products. Very happy so far, and customer service is great too. Thank you!
Great app and great support. Thank you Vinduja and Jennifer for everything. 110% recommend her.
Small teething issues - but is the real deal. Simple and well thought-out UI. Support was really helpful and were happy to work around my requirements.
***Update June 2023 - Again was helped by the team, Annie was very fast and efficient to get my problem solved. This company is so amazing for their support. I highly recommend them ****
Thank you so much!!! Janini was so helpful in finding the issues with my shipping and resolving the problem (operator error!) I was so happy with the quick response and getting me up and running again promptly and guiding me through things I had forgotten about the app. Love the customer service! I highly recommend.
Excellent customer service, their responses were very quick and thorough. What I thought would be a complicated task to create a shipping calculator with so many variables ended up being very easy. I would highly recommend.
Thanks for helping me with setting up the shipping rates @Janani. Really appreciate for your best service.
This app works like magic, it prevents Shopify from charging your customers double shipping due to multiple vendor/fulfillment locations. Let me just say this, this app and the people behind it should be an example of what great customer service is and most importantly would like to say a big THANK YOU to Raj Kumar who worked with us patiently and diligently to help us install the app and set our shipping rates correctly. We highly recommend this app and will use it long term. Thank you again, Raj and Shipeasy, for making our and customers lives easier. Sincerely,
Ivaylo
Merci à Jenifer qui m'a bien aidé.
I've installed this app to help deal with a lot of different shipping exceptions for our products. I try to configure myself most times but this one product/shipping zone had me stumped. Jenifer figured it out fairly quick and we are good to ship again!