Samlet bedømmelse
5
Antal pr. bedømmelsesniveau
  • 98 % af bedømmelserne er på 5 stjerner
  • 1 % af bedømmelserne er på 4 stjerner
  • 0 % af bedømmelserne er på 3 stjerner
  • 0 % af bedømmelserne er på 2 stjerner
  • 0 % af bedømmelserne er på 1 stjerner
Redigeret 23. juli 2022

GREAT customer service! So friendly and patient with any issues I've had. Shared screen shots to show me exactly the changes I needed to make.

Kitcheneez Mixes & More!
USA
10 måneder bruger appen
1. marts 2022

this app is really perfect and easy to add shipping info. customer service is excellent.I will recommend to shopify store owner to add this app because this app will solve all shipping problem

Enviropac
Australien
10 måneder bruger appen
13. april 2022

The app is really helpful and also they have a very great customer service named Siva! I really like how he fix the problem calmly and he walked me through very patiently. Thank you so much, Siva!
All I can say is a great product and great customer service!

Plants Without Borders
USA
10 måneder bruger appen
Logbase svarede 13. april 2022

Thank you for the wonderful review. Glad to assist you.

Redigeret 31. januar 2022

[Updated] We were having some API issues during midnight and we were amazed by how good their customer service is by sticking with us throughout the night to solve the issue. Their communication and problem-solving skills are top-notch. Really impressed! [Updated ]I was assisted by Siva and Kumar from the customer service in helping our website set up complicated shipping rules of combine shipping rates. They were very helpful and patient in assisting us and even went out of the way to assist us on a full Sunday to get our checkout cart working. Two thumbs up for their service and attitude. Keep up the good work!

StudioG.Store
Malaysia
10 måneder bruger appen
11. september 2021

I used this app to set up complex pricing rates for zip codes and product type. Great customer service!

Compraly
USA
10 måneder bruger appen
23. august 2022

Siva helped me fix some issues regarding free shipping. He was very patient and helpful, and I truly enjoyed the experience. Thank you!

Nasul Roșu
Rumænien
10 måneder bruger appen
Redigeret 23. januar 2024

Janani and Rahul were very helpful setting up the app for me. They had an answer for all my questions and had great communication

Untamed Earth Organic Farm
New Zealand
10 måneder bruger appen
Logbase svarede 26. april 2023

We really appreciate your valuable time to share your rating with us. Feel free to reach us anytime and we will be happy to assist you. Thank you again!

18. februar 2022

Siva and team have been a great help with getting this app up and running for our store. The app seems to handle complicated scenarios/rules. Siva has responded quickly to my emails and is also available to talk to on zoom. Thank you Siva and team :)

Ecostork
Australien
10 måneder bruger appen
6. april 2022

its 1:41am here in Australia. i have been working all night shifts on my website here. booked a meeting with this app through shopify, only just finished my zoom meeting with siva, he navigated the work for me and fixed all my problems with all calculated shipping changes and filled me in with much more. a large thank you ! really happy with the service

reikenastudio
Australien
9 måneder bruger appen
4. februar 2022

Great service, the app suppurt was godd. They helped me setup the whole thing over a call. It was done quickly.

R24 Shop
Tyskland
9 måneder bruger appen