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Siva was extremely helpful. He guided me through every step and showed me all shortcuts. Very skilled and very high knowledge!. By the way, the app satisfaction is great, user interface is very easy. That was what I needed. Thank you Shipeasy and THANK YOU Siva!
We appreciate you taking the time to leave us a 5-star review. It means a lot to the whole team.
excellent app,fantastic support!higly recommend
!one of the bests i know,for me support is one of most important.
Only just getting started with the app so still in testing but so far it all looks good. Mainly leaving this review to highlight how great the support is. Super-fast replies every time and I've just finished a zoom call with Siva who sorted an issue out within minutes for me.
We really appreciate you taking the time to leave us a 5-star review. It means a lot to us!
Thank you,
Logbase Team.
This company is amazing with how quickly they help to support your company. They jump on calls quickly or chat support quickly. It's 12 am Los Angeles Time and they were there to help. Keep it up. Easy to use software and does the job well so far.
I had a complex shipping situation: 3 suppliers, each with different shipping rates, each with different shipping zones. I discovered the problem on the first day of our first major advertising campaign, we were swamped with visitors from 18 countries! I was lost trying to setup all this in both Shopify and the app, so I reached out to support via chat, they were online, these guys work right up to midnight, their time zone (India). Turns out their app can handle that with no problem. They installed it completely for me. Worked perfectly on first try. Support is excellent but so is personal interaction, they are very polite. The app even resolved a situation I had not foreseen, wonderful!
Siva was so helpful in setting up the shipping for the store, we needed specific shipping rates for for different delivery areas and weights, definitely recommend his service. Siva made the set up seamless.
Thanks to Barath some of my questions were answered quickly. Very useful app for our specific needs, highly recommend :)
We really appreciate your valuable time to share your rating with us. Feel free to reach us anytime and we will be happy to assist you. Thank you again!
App did what many other more expensive apps couldn't have done. AMAZING CUSTOMER SERVICE !Great JOB!
I contacted support for setting up combined rates. Over a zoom meeting Shiva helped me figure the rates correctly. He understood what I needed, was knowledgeable about how to put my needs into the rates and was very courteous to talk to. Tech support in this app is A+. The app is versatile and support will help you with any issue you are having. They are prompt and responsive. Highly recommend
Very helpful team for the setup of your shipping. Siva helped me to go through the configuration!
We appreciate you taking the time to leave us a 5-star review. It means a lot to the whole team.