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The requirement is achievable in the shipeasy app. Recommend to use. Great costumer service from Sowmiya
Thanks a lot for taking the time to leave us this wonderful review. It was great assisting you and please feel free to contact us at any time for further assistance. We'll be there to help you always.
I used this app to create set shipping rates for certain areas our company deliver to. The process was made easy with the help of Janani. Efficient, fast and super helpful. Really recommend this app!
Absolutely amazing customer service!! Highly recommend!! these things can be super tricky especially when promotional codes and different postage requirements for different locations in the same country come into play. Whenever I needed help I would simply click on the chat icon while in the app and ask for help, the team don't start work until 11:30am Sydney time but as soon as they are at work, they reach out to me straight away. You can also schedule a Zoom meeting and let them take control of your screen and they can work their magic to make any of your requirements come to life!
they helped me on zoom to configurate, so good
Thank you so much for taking the time to share your feedback with us. We are grateful for your kind words and delighted to hear about your positive experience with us.
I needed this app to provide accurate shipping rates to different postcodes within UK. It seemed quite complicated at first, but after a Zoom session with Raj and Sudsan it was all set up and working perfectly. Despite the monthly charge it will certainly save me money every month on expensive shipping to certain postcodes. Raj and Sudsan were so helpful and knowledgeable, I would certainly recommend.
Sivas support was outstanding. Knew exactly how to implement what I was wanting. Thanks for a great app.
Siva was very helpful. He took a lot of time for me and I felt very comfortable with the support. Good work. Go on with this. Great app!
After a half-day effort on making the setting, I was finally told that it cannot work on the store, no shipping rates are shown due to a Shopify tech issue. Actually, it's not a tech problem, it's one of my location/warehouses that hasn't been verified. However, it's still a good shipping app, convenient to use, fast response.
Thank you for the update! Please feel free to reach out to us if you need further assistance with the app setup, we will be happy to help you anytime!
Regards,
Logbase
Customer Success Team.
Awesome support and did exactly what I needed it to. We have various rates for products in certain collections, we were able to get all these rates to blend using the logic and tagging in the app. Would recommend!
Siva helped me to understand the shipping rates, and alleviated my concern that I had to add an API to do what I wanted. I was extremely impressed by his helpful nature, his excellent knowledge of the platform and he was even able to help me with a zoom call, at 11.25pm, and controlled my screen (with my permission, of course!) and navigate to exactly where I needed to be. Shopify is something that you REALLY need to start using, if you aren't already! Thank you Siva for your help buddy! I hope everyone is as helpful as you!