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We were experiencing issues with our B2B and B2C flows and Rahul was extremely fast and helpful. We scheduled a meeting within 30 minutes and had our issues resolved within 5 minutes. Perfect customer support!
Thank you very much for taking your time to leave us this wonderful review. It was great assisting you and please feel free to contact us any time for further assistance. We will be happy to help you!!
Super useful app, Siva is super helpful and saved me so many times on shipping rate issues. totally recommended!
100% recommend this app... it has fantastic functionality and can handle complicated and multiple scenarios including cart/product weight, distance, zip code, quantity etc. The team at Logbase are hugely helpful and responsive - and will jump on a zoom call to assist with set up and and queries. Excellent value for money too. This is just what I have been looking for!
Thank you for the wonderful review.
Great help from Rahul and Vinduja again with the shipeasy app. I have used them many times and they are always very helpful and knowledgeable. Please use the guys for all your shipeasy needs. Shipping made Easy!
Thank you so much for the wonderful review! Please feel free to reach us if you have any queries, we will be glad to assist you.
Would highly recommend this app. Thank you Siva for the call and helping me understand the app better. Great service!
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.
Really happy with the app and the support. The app provides the flexibility we needed to offer custom rates for shipping by Postal/Zip code. We also implemented a wholesale shipping option using the app which works great. Thanks Shipeasy!
Thank you again for taking the time to share your positive experience with us. We look forward to serving you in the future and continuing to exceed your expectations😊
I would like to say how pleased I am with the customer support service. All I had to do is simply schedule an appointment. I picked a Zoom call. They offer more than one way to contact them for assistance which is wonderful. I had the pleasure of speaking with Mr. Siva. I explained my needs, and he was able to add the app and set it up with no problem for me. Mr. Siva is very knowledgeable, helpful, & patience. I very much recommend this app. Thank you Shipping rates!
Great customer servic, Rahul went through the process step by step and set everything up that I needed.
Thank you very much for taking the time to leave us this wonderful review. It was great assisting you and please feel free to contact us at any time for further assistance. We'll be glad to help you.
I'd have to say that my favorite thing about this app is the support. They have the best customer service and they are always ready to help and solve any problem your store might have. You can even schedule zoom meetings to go over your specific needs and get help setting up your shipping based on what you need.
Thank you again for taking the time to share your positive experience with us. We look forward to serving you in the future and continuing to exceed your expectations😊.
Vinduja is a fantastic support person. Excellent helpful service!
Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you!