ShipX ‑ Shipping Rates & Rules

I had difficulty combining shipping rates but arranged a zoom call and spoke to Durkush who was extremely helpful. He understood the issues right away and, with my permission, took control of my screen to show me how to resolve the issue. Extremely polite and patient with me, thank you for you assistance and professionalism.

The best service and support I have ever experienced on any platform. EVER. Hands-down. Thanks to Siva. Siva was excellent, very knowledgeable, very patient and thorough, and great at communicating. He educated me on the new AI-based packing algorithm and helped me setup some tricky packaging scenarios. The new AI-based packing algorithm is a game-changer - it calculates your customer-facing shipping rates very accurately without having to create endless scenarios. I haven't seen anything else like it and I've tested a LOT of shipping calculators recently. I can't recommend them highly enough. Ten starts out of five!

Shipeasy is a great app that perfectly addressed the needs we had with our shipping rates, as we have multiple rules based on products and needed a solution to account for combination carts with multiple products with different rules. Shipeasy provides a fantastic, reliable solution for this. Their support team is also amazing, we had a lot of questions getting started but they were quick to reply with helpful instruction.

Only been a few weeks but so far so good. Vignesh with support has been very helpful and they are available same day when you need them. We use the app for setting up unique rates for our foreign markets.

Very Good support i have got from Janani.. I successfully completed migration on zipcodes and also set up the Distance by Rates by creating google api..

Definitely 5 stars for sure, we've had Nithish help us set up our shipping rates as automotive parts can be quite complicated with carriers, trying to balance volume and weight based shipping with products varying in size and weight. Nithish has helped us out almost every step of the way, even with last minute zoom meetings to fix small problems, and taking the time to explain to us how things work so we can move forward on our own. After experimenting and failing with many third-party shipping apps, ShipX is by far the best option we have found for our use case. Thanks Nithish :)

Vignesh provided fantastic service. He has been great in helping me set up our complicated shipping rules for our website. I also have to say the app is great. It takes a little time to learn how to set up scenarios and rules, but once you do, it's super easy to use. If you are stuck, just reach out to support.

Vignesh took a good amount of time to walk me through and set up our shipping rules and explaining the different options we now have to provide our customers. He made sure what we did actually worked and this is a big help due to the vast amount of shipping rules we want to set up.

This app worked perfectly for our business in order to combine delivery rates for multiple products so we were not overcharging for delivery and remain competitive. It was not easy to set up so I contacted support and Vignesh was able to help me with set up. I recommend.

Great app for more complex shipping rules that Shopify can't accommodate. We are using it mainly to set different shipping rates for each supplier and ensuring the customer is only charged one delivery charge where they order multiple items with different shipping rates. The support from Vignesh has been great, very quick to respond on the Live Chat and always manage to resolve any issues quickly. They also offered a free Zoom call to help get everything set up, which was invaluable.