Reseñas (953)

Calificación general
5
Recuentos por nivel de calificación
  • El 98% de las calificaciones son de 5 estrellas
  • El 1% de las calificaciones son de 4 estrellas
  • El 0% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 0% de las calificaciones son de 1 estrellas
14 de junio de 2024

I've just installed the app, set it up and tested it. So far so good however a massive shout out goes out to Jenifer (and also partly Vignesh) who collectively spent pretty much three and half hours to set up my shipping calc and permissions, painstakingly going over my criteria and making it work for me in the best possible way.

That alone deserves 5 stars, so appreciated with the service and their availability to help fix issues, which is needed as there's a lot of variables to choose. Very impressed.

Yok Chan's Chilli Oil
Reino Unido
Alrededor de 11 horas usando la aplicación
Logbase respondió 26 de junio de 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

3 de mayo de 2024

The app is always willing to hear your feedback and make changes, the support team is amazing. I've spoken with 3 or 4 different people and all of them have been great! It can be so complex to resolve their understanding is amazing. Thanks always team

Habitus
Canadá
Alrededor de 1 año usando la aplicación
Logbase respondió 7 de mayo de 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

20 de junio de 2024

Jenifer was super helpful on our setup, all seems good so far!

Rayne Automotive
Reino Unido
3 días usando la aplicación
Logbase respondió 26 de junio de 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

14 de junio de 2024

Barath helped us created multiple shipping scenarios and solve my issues. Great guy!

All U Need Garden Supply
Estados Unidos
2 meses usando la aplicación
Logbase respondió 15 de junio de 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

2 de septiembre de 2024

Rahul, best guy ever!

PlasticFri
Suecia
1 día usando la aplicación
Logbase respondió 9 de septiembre de 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

30 de agosto de 2024

Manish was very helpful

Authentic Texan
Estados Unidos
Alrededor de 3 horas usando la aplicación
Logbase respondió 9 de septiembre de 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

22 de mayo de 2024

Ship easy made it very easy for me to separate all my ship pick rates. They were very helpful when I had problems, I would recommend this app to anyone with complicated shipping rates.

The Coastal Fireplace Guys
Canadá
2 meses usando la aplicación
Logbase respondió 24 de mayo de 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

19 de noviembre de 2024

The app works great, but it can be complicated to use at first. Customer support (Janani) is excellent. She walked me through how to use the app and helped me set up what I needed. Great service. I highly recommend the app!

Zencrafthouse
Estados Unidos
31 de mayo de 2024

Wonderful support team! Jenifer is always able to help our company find the shipping solutions that we need. We appreciate this app and the support.

Holly Days Nursery
Estados Unidos
Alrededor de 1 mes usando la aplicación
Logbase respondió 10 de junio de 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

22 de mayo de 2024

Really, REALLY impressed with this app, and the customer support! They offer free setup assistance via Zoom, and I was connected with Jenifer, who was SO helpful and helped me troubleshoot the app and get my store set up perfectly! Jenifer was very knowledgeable, kind, and patient, and it was such a relief to get the precise help I needed for my use case. Saved me HOURS of frustration and setup time. Honestly, blown away, and highly recommend Shipeasy!

Ringing Cedars Books
Estados Unidos
9 días usando la aplicación
Logbase respondió 10 de junio de 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.