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Very fast support system if you are on a paid plan. I had some trouble with integration but Rajkumar came to my help. He was very understanding considering I know very little about computers and he obviously knows his job well. Then I got stuck again and Deepan quickly sorted out my problem. I feel very confident dealing with them.
Great app to add different level of fees.
Thanks to Deepan for the great support !
O plugin é muito bom, meio complexo, mas o suporte é excelente!
The BEST CUSTOMER SERVICE on Shopify by far!!!
Available, professional and always kind
Thank you.
Nithish Was excellent! he helped me set up all my shipping rates (which was complicated) however he was very patient, professional and knowledgable on the app. I now have a good understanding of how it all works should i need to tweek it in the future. Thanks Nithish!
This app is truly magical. The amount of scenarios and conditions we can set up is like no other app. It accomplishes exactly what I'm looking for. On top of that, they offer free support via video call. Durkesh has been amazing in explaining me how to set up a complex scenario, and took the time with me to guide me step by step. 10/10 features, and 10/10 support. I highly recommend it!
So far, seems to be working now. Integration with Shopify was problematic at first. Spent a lot of extra hours getting it right. But the support was very responsive and got it handled. All seems to be working very well now.
Deepan was awesome today... Help me set everything up quick and easy.
So far it seems like a good app, many settings and possibilities for live carriers, although DHL E-commerce is not available, but we managed to add those rates manually.
Great shipping app, does exactly what we want it to and is pretty easy to understand. We had a small problem, I sent an email which was replied to immediately by Jenifer and we had the issue sorted within a few minutes. There was no problem with the app, the problem was me not reading the instructions.