Avis (869)

Note globale
5
Nombre d’avis par note
  • 98 % des avis sont des avis à 5 étoiles
  • 1 % des avis sont des avis à 4 étoiles
  • 0 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 0 % des avis sont des avis à 1 étoiles
1 juillet 2024

We've tried 4 different apps for our shipping settings, because our rates are based on postcodes, this one is the best.
Their customer service is good as well, Janani helped me to solve the problem I have, easy to communicate, and highly recommend to all!

Good Furniture
Nouvelle-Zélande
Presque 2 ans d’utilisation de l’application
Logbase a répondu 4 juillet 2024

Thank you so much for the wonderful review! Please feel free to reach us if you have any queries, we will be glad to assist you.

11 juillet 2024

Thank you all at the Shipping Rates app. Special thanks to Siva who helped us with our complicated shipping rate set up. We created all the scenarios together and tested as well.

Thank you!

Roots and Blooms flower shop
États-Unis
9 mois d’utilisation de l’application
Logbase a répondu 19 juillet 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

21 juillet 2024

Helped with a 'gremlin' in scenarios - speedy when contacted and an easy resolve.

Something to note with this app (so that it is fit for your purpose) is that it does not 'tag' orders as they come through. They get listed under the shipping column on the orders page & the app does not have a date/time element, furthermore it isn't really compatible with that selection.

Also, for Australian, it works off Zip Codes. Our zip codes (post code) areas can cover wide distances & need to ensure this works for you. Worth noting.

For what it does (Shipping rates), it does well.

iCooked
Australie
Environ 2 mois d’utilisation de l’application
Logbase a répondu 26 juillet 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

31 mai 2024

When it comes to Shopify apps, Support is crucial. I have used their support a few times and it has always been great but today I got in touch with a particular problem that was slightly more complicated. I got in touch with Jenifer through live chat and she offered a Zoom meeting to clarify the issue. This was a step above any support I have received in the past and she kept me on the call while she figured out a solution. Really pleased and thanks again, Jenifer.

MacGregor and MacDuff
Royaume-Uni
Presque 2 ans d’utilisation de l’application
Logbase a répondu 10 juin 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

29 juillet 2024

Great functionality allowing me to charge additional delivery by post code by using product Tags. Made use of the free on-line meeting to set-up the app. Janani was extremely helpful, provided lots of useful tips, and made sure the app was set-up perfectly. Thanks for a great app and all your help getting it set-up.

Conch Outdoors
Australie
14 jours d’utilisation de l’application
Logbase a répondu 30 juillet 2024

Thank you so much for the wonderful review! Please feel free to reach us if you have any queries, we will be glad to assist you.

8 août 2024

The app is thorough, and works perfect for us after being set up correctly. Barath was very helpful in helping set up my shipping rates to our exact specs. This app overrides Shopify's default 'add rates together' for different shipping profiles, and allows us provide shipping rates that are one of the other, instead of combining them. Thanks Shipeasy!

The Bearded Butchers
États-Unis
20 jours d’utilisation de l’application
Logbase a répondu 20 août 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

28 août 2024

The service is really good, I got help from a guy named Siva. He was very Patient well skilled and helped me with a hard problem I had.

If you need any good support, please ask for Siva to help you

LISS
États-Unis
29 jours d’utilisation de l’application
Logbase a répondu 9 septembre 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

28 août 2024

Amazing customer service. The best I have ever been across. Warm, Fast and Efficient. They even did the set up for us. Amazing! Highly recommend. Thank you Vignesh!

poddie.fr
Pologne
3 mois d’utilisation de l’application
Logbase a répondu 9 septembre 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

21 juin 2024

Really useful app and great customer service. Jenifer set up all of our shipping rates for us, saving us hours of work. They helped us through the testing process and made amendments where necessary.

TheSoapery
Royaume-Uni
6 mois d’utilisation de l’application
Logbase a répondu 26 juin 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

20 août 2024

This service is just incredible! Rajkumar helped me immediately with all my issues and with his support the setup was very easy! Now I also understand it much better! In the future I will see if the app is working smoothly but I'm sure it will!

Naschnatur
Allemagne
18 jours d’utilisation de l’application
Logbase a répondu 21 août 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service. We're always there to help you at any time :)