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Support is awesome. Janani was quick to resolve my issue and was great with walking me through the platform as a first-time user.
Thank you Kavenish, you where so helpfull and patient setting up the ratings zone, API setup and zip codes
My problem has been fixed thanks to Siva. So useful and prompt help!
Hi,
This is Siva from Logbase. Apologies for the inconvenience caused to you. We've responded to all your emails with the solution but we're not sure whether they have gone to your spam folder. This issue is due to Shopify's App bridge update and is not related to our app. Please use the link below on a different browser like Microsoft Edge or Safari:
https://shipping-app.logbase.io/auth?shop=flowyline-official.myshopify.com
Once loaded in the above browser, our app will function normally in your default browser. If the problem persists, contact us at connect@logbase.io now, and we'll be happy to help you with all your app queries immediately.
Regards,
Siva
Customer Success Team.
This app is exactly what I'm looking for and the customer service is top notch. Thank you for explaining everything so thoroughly for me!
I worked with Sudhan to get my shipping set-up. He was excellent help over several days. It was a complicated process for me to be able to set everything up correctly. He made it easy, and he was patient. Thank so much!
Wow customer service team is AMAZING! phenomenal very pleased. I feel more of these types of apps should exist Durkesh
Shipeasy has really made my shipping setup so much easier and given me a much better overview over the shipping zones I need to manage. I have used this app for some time now and I'm very happy with how it works. I recently encountered a slight problem, so I contacted the support team and Siva was quick to reply to me and offer a solution over a Zoom call. The team worked quickly to make the setup more efficient and Siva made sure all scenarios would be covered by the settings. I'm very glad to be able to use this app and can only recommend it to anyone!
Siva Sowmiya thanks for you help us
the good jop very nice The employee usually works carefully, conscientiously, and is responsible, not only has strong execution ability, but also has good work cooperation, has a positive working attitude, has high-speed, high-efficiency, high-quality work performance, and helps each other and enterprising!
Thank you for the wonderful review! We very much appreciate you for taking the time to leave us your valuable feedback.
A great App. Easy to navigate, best thing was the help of the customer service team.
I just finished a wonderful call and Bindu was so helpful.
We had lots of scenarios to add and I'm very happy with the outcome.
Olivia
“We're really grateful and appreciate you taking the time to share your rating with us."
Great support team behind this app, as well as their app "Local Pickup and Delivery", were able to configure the app for us exactly how our store needed!