Avis (952)

Note globale
5
Nombre d’avis par note
  • 98 % des avis sont des avis à 5 étoiles
  • 1 % des avis sont des avis à 4 étoiles
  • 0 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 0 % des avis sont des avis à 1 étoiles
20 août 2024

This service is just incredible! Rajkumar helped me immediately with all my issues and with his support the setup was very easy! Now I also understand it much better! In the future I will see if the app is working smoothly but I'm sure it will!

Naschnatur
Allemagne
18 jours d’utilisation de l’application
Logbase a répondu 21 août 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service. We're always there to help you at any time :)

Modifié le 3 octobre 2024

*** Update - Vinduja has been lovely assisting with the app refinement - took over 2 hours & she was so patient, looks like the solution will improve our overall functionality greatly**

Helped with a 'gremlin' in scenarios - speedy when contacted and an easy resolve.

Something to note with this app (so that it is fit for your purpose) is that it does not 'tag' orders as they come through. They get listed under the shipping column on the orders page & the app does not have a date/time element, furthermore it isn't really compatible with that selection.

Also, for Australian, it works off Zip Codes. Our zip codes (post code) areas can cover wide distances & need to ensure this works for you. Worth noting.

For what it does (Shipping rates), it does well.

iCooked
Australie
4 mois d’utilisation de l’application
Logbase a répondu 26 juillet 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

13 novembre 2024

Great customer service! Vignesh helped me with my shipping rates and had it all setup in under 5min!

Go Protein
Canada
9 jours d’utilisation de l’application
5 septembre 2024

Nithish is a really helpful assistant in shipeasy, He and his team has helped me completely setup the rates for shipping more then 5 times. I am really glad to have them and use Ship easy for my shipping.

Rad Tod
États-Unis
14 jours d’utilisation de l’application
Logbase a répondu 9 septembre 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

17 octobre 2024

Rahul was very helpful when i needed help setting up this app highly recommend. Thank you

Clean Beauty Market
Australie
11 jours d’utilisation de l’application
Logbase a répondu 21 octobre 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

23 octobre 2024

Fantastic experience, would highly recommend. I booked a Zoom call and Jennifer set everything up and explained how the application worked, she even helped me with contacting Shopify to have certain things arranged which were required for the application.

EnviroRides
Royaume-Uni
Environ 23 heures d’utilisation de l’application
1 octobre 2024

App does what other apps cannot in terms of conditions IRO Shipping rates and multi carriers. Customer Services is top class - all emails responded to same day. Nithish assisted in full with the initial setup and service was excellent

The South African Spaza Shop
Royaume-Uni
1 jour d’utilisation de l’application
Logbase a répondu 8 octobre 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

22 août 2024

Easy to use and very helpful staff if you ever get lost. Postcodes can be a headache but these guys are superb, making shipping rates, simple!

Deal Buyer
Royaume-Uni
3 mois d’utilisation de l’application
Logbase a répondu 26 août 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

4 novembre 2024

Fantastic app & great features. Great support team. Janani was very responsible & helped me solve my issue within 10 mins.

Hakuna Pets
États-Unis
15 jours d’utilisation de l’application
Logbase a répondu 7 novembre 2024

Thank you so much for the wonderful review! It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you.

Modifié le 9 octobre 2024

Loving this app. It has saved me so much time. It has done everything I hoped for and more..!! Janani and Durkesh were so helpful helping me set everything up in the backend. Thank you :)

Tracks Mag Shop
Australie
8 jours d’utilisation de l’application
Logbase a répondu 8 octobre 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.