Note globale
5
Nombre d’avis par note
  • 98 % des avis sont des avis à 5 étoiles
  • 1 % des avis sont des avis à 4 étoiles
  • 0 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 0 % des avis sont des avis à 1 étoiles
28 février 2024

Siva was SUPER helpful, the call was super fast and amazing. Thank you SO mcuh!!!

Matthies Landwirtschaft
Allemagne
Environ un mois d’utilisation de l’application
Logbase a répondu 1 mars 2024

Thank you so much for the wonderful review! It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you.

27 février 2024

Well rounded app to customise your shipping rates and excellent and prompt customer service. We use it on all our Shopify stores.

Ultrahuman USA
États-Unis
8 jours d’utilisation de l’application
Logbase a répondu 1 mars 2024

Thank you so much for the wonderful review! It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you.

11 février 2024

I recently had an issue with my Shopify app and reached out to the support team for assistance.Jenifer and Siva were incredibly helpful and efficient in sorting out my query. They provided clear instructions and went above and beyond to ensure that everything was resolved promptly. I'm impressed by their professionalism and dedication to customer satisfaction.

onestopflooring
Royaume-Uni
11 jours d’utilisation de l’application
Logbase a répondu 13 février 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

21 mars 2024

I recently had a Zoom meeting with Jennifer, a member of their team, and I must say, I'm thoroughly impressed by her professionalism. As I was explaining what I wanted, she astutely assessed that I didn't need the app for my requirements. Instead, she generously offered her guidance to show me how to achieve my goals directly within the Shopify app.

This act of selflessness speaks volumes about Jennifer and the team's integrity. Despite the fact that I wouldn't be paying for the app, she went above and beyond to provide assistance. I wholeheartedly recommend them – they're honest, professional, and truly prioritize customer satisfaction

IronWing Collectables
Australie
Environ 8 heures d’utilisation de l’application
Logbase a répondu 5 avril 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service

29 février 2024

Very intuitive and easy to use. Great support through chat.

DMP Sympathy Flowers
Canada
21 jours d’utilisation de l’application
Logbase a répondu 2 mars 2024

Thank you so much for the wonderful review! It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you.

21 février 2024

Jennifer is Awesome and super helpful. Helped me get back online in a speedy fashion!

Booth and Co
États-Unis
8 jours d’utilisation de l’application
Logbase a répondu 1 mars 2024

Thank you so much for the wonderful review! It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you.

29 décembre 2023

We have a very complicated set of needs for shipping:

Brands we can't sell outside our market.
Weird shaped products only some couriers will take.
Free delivery over different amounts for different markets.
Products that will fit in an envelope and weight 50g, up to ebikes that weigh 30 kg and are in huge boxes.
API hook up to FedEx.

This is the only app I've found that meets all of our needs. The checkout page part works quickly too.

To get to where I need to be is taking a while because of the sheer number of options we have, but the support has been excellent, particularly Jenifer. I've used the live chat and Jenifer and I also had a Zoom call where she helped me with a setting I was stuck with.

I haven't put the app live yet, but I am very impressed so far, and I'll update this review once it's been running for a few weeks.

20TwentyStore
Royaume-Uni
15 jours d’utilisation de l’application
Logbase a répondu 16 janvier 2024

Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you!

16 février 2024

The most patient and thorough customer care ever. Helped me get a complex shipping scenario taken care of and walked me through every step. Would recommend 100 times over.

Lovin' Glovin'
États-Unis
3 jours d’utilisation de l’application
Logbase a répondu 18 février 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

17 avril 2024

I found it difficult to set up by myself. Luckily, I contacted the support team and Raj was extremely helpful.

Kombucha-T Handcrafted Drinks
Espagne
Environ 6 heures d’utilisation de l’application
Logbase a répondu 19 avril 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

26 janvier 2024

I had a really helpful set up call with Siva. Thank you!

Superette Store
Royaume-Uni
3 mois d’utilisation de l’application
Logbase a répondu 8 février 2024

Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you!