Avis (918)

Note globale
5
Nombre d’avis par note
  • 98 % des avis sont des avis à 5 étoiles
  • 1 % des avis sont des avis à 4 étoiles
  • 0 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 0 % des avis sont des avis à 1 étoiles
6 octobre 2022

Very good customer support. The previously used system for shipping rates did not work, our customer would occasionally be charged with more than one shipping rate. Rajkumar of Shipeasy set it up for us, and it works great!

Tea Desire
Canada
2 jours d’utilisation de l’application
7 mars 2022

Siva is the best , he was so pationt with me step by step unill everything get well in the app . thank you so much for your time .

Furnitureville - NY
États-Unis
2 jours d’utilisation de l’application
3 février 2023

The support has been amazing. I have several options that I need to add to my shipping profile, both small parcel and LTL. The support team has been willing to jump on multiple calls to walk me through this. This has been the easiest solution for the products we offer on our website.

Grove Collective
États-Unis
2 jours d’utilisation de l’application
29 mai 2023

A great App. Easy to navigate, best thing was the help of the customer service team.
Patient and great service.
Quickly response
Would recommend.

Astarin
États-Unis
2 jours d’utilisation de l’application
Logbase a répondu 29 mai 2023

We really appreciate your valuable time to share your rating with us. Feel free to reach us anytime and we will be happy to assist you. Thank you again!

9 février 2023

Siva walked me through the whole process. He also helped me with the carrier calculation API enabling. The whole experience was quick and efficient. I am very satisfied with the help I received.

catorabiltong
Suisse
2 jours d’utilisation de l’application
Logbase a répondu 13 mars 2023

Thank you very much for taking the time to leave us this wonderful review. It was great assisting you and please feel free to contact us at any time for further assistance. We'll be glad to help you.

7 octobre 2023

I recently had the pleasure of using the shipping rules app, and I must say it's a game-changer for my business. But what truly set this experience apart was the unparalleled service provided by Siva. From the very beginning, Siva was there to guide me through the intricacies of the app, patiently answering every question and addressing all of my concerns. Their expertise is evident, and their dedication to customer satisfaction is commendable. It's rare to find such a perfect blend of an exceptional product and outstanding service. Thanks to Siva, the daunting task of setting up complex shipping rules became a breeze. I wholeheartedly recommend this app to anyone in need of shipping solutions, and I urge you to seek out Siva's assistance for an experience that goes beyond expectations. Kudos to the team and a special shoutout to Siva for making this journey seamless and efficient!

Fashion Rerun Vintage
Émirats arabes unis
Environ une heure d’utilisation de l’application
Logbase a répondu 10 octobre 2023

We appreciate you taking the time to leave us your 5-star review. It means a lot to the whole team, and we’d love to have you back very soon.

27 octobre 2022

Awsome, live chat was always online and solved all my questions and was very responsive. I hope they keep this responsible attitude going and I recommend.

Vasagle Australia
Australie
1 jour d’utilisation de l’application
9 septembre 2021

Absolutely amazing customer service!! Highly recommend!! these things can be super tricky especially when promotional codes and different postage requirements for different locations in the same country come into play. Whenever I needed help I would simply click on the chat icon while in the app and ask for help, the team don't start work until 11:30am Sydney time but as soon as they are at work, they reach out to me straight away. You can also schedule a Zoom meeting and let them take control of your screen and they can work their magic to make any of your requirements come to life!

candylife2022
Australie
1 jour d’utilisation de l’application
11 octobre 2023

they helped me on zoom to configurate, so good

Zapatte
Canada
Environ une heure d’utilisation de l’application
Logbase a répondu 7 décembre 2023

Thank you so much for taking the time to share your feedback with us. We are grateful for your kind words and delighted to hear about your positive experience with us.

6 janvier 2022

I needed this app to provide accurate shipping rates to different postcodes within UK. It seemed quite complicated at first, but after a Zoom session with Raj and Sudsan it was all set up and working perfectly. Despite the monthly charge it will certainly save me money every month on expensive shipping to certain postcodes. Raj and Sudsan were so helpful and knowledgeable, I would certainly recommend.

Pointless Plants
Royaume-Uni
1 jour d’utilisation de l’application