Avis (886)

Note globale
5
Nombre d’avis par note
  • 98 % des avis sont des avis à 5 étoiles
  • 1 % des avis sont des avis à 4 étoiles
  • 0 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 0 % des avis sont des avis à 1 étoiles
14 janvier 2022

Siva was very helpful. He took a lot of time for me and I felt very comfortable with the support. Good work. Go on with this. Great app!

Goldeimer
Allemagne
Environ une heure d’utilisation de l’application
Modifié le 9 février 2023

After a half-day effort on making the setting, I was finally told that it cannot work on the store, no shipping rates are shown due to a Shopify tech issue. Actually, it's not a tech problem, it's one of my location/warehouses that hasn't been verified. However, it's still a good shipping app, convenient to use, fast response.

DEPULEY
États-Unis
Environ 23 heures d’utilisation de l’application
Logbase a répondu 10 février 2023

Thank you for the update! Please feel free to reach out to us if you need further assistance with the app setup, we will be happy to help you anytime!

Regards,
Logbase
Customer Success Team.

20 août 2022

Siva helped me to understand the shipping rates, and alleviated my concern that I had to add an API to do what I wanted. I was extremely impressed by his helpful nature, his excellent knowledge of the platform and he was even able to help me with a zoom call, at 11.25pm, and controlled my screen (with my permission, of course!) and navigate to exactly where I needed to be. Shopify is something that you REALLY need to start using, if you aren't already! Thank you Siva for your help buddy! I hope everyone is as helpful as you!

McLean Mining Co.
Australie
42 minutes d’utilisation de l’application
9 avril 2023

Shipeasy is a great app with great support. Few minutes after I was in the Shipeasy app store, Janani walked my through app, showing me how my requirements were meet by setting up the app. I was sold right away and subscribed the App. Shipeasy will help my Shopify store to increase sales for sure. Thanks again!

Bamboo Toronto Store
Canada
41 minutes d’utilisation de l’application
Logbase a répondu 26 avril 2023

We really appreciate your valuable time to share your rating with us. Feel free to reach us anytime and we will be happy to assist you. Thank you again!

22 septembre 2023

Barath was so very helpful in my initial call. Very patient with me. Cant wait to get this app working for our business.

Little Kids Jumping Castles
Australie
28 minutes d’utilisation de l’application
Logbase a répondu 25 septembre 2023

We're delighted to hear about your excellent experience with us, and your positive feedback is greatly appreciated. If you require any further assistance or have additional inquiries, please feel free to contact us. We eagerly anticipate the opportunity to serve you once more in the future.

26 juillet 2023

Easy setup and very helpful! Vinduja & Rahul were amazing in helping me setup our account and helped me through the setup and testing process.

soll. the label
Australie
13 minutes d’utilisation de l’application
Logbase a répondu 27 juillet 2023

Thank you so much for the wonderful review! Please feel free to reach us if you have any queries, we will be glad to assist you.

11 avril 2023

You download it and have to do a Zoom call with the company for it to work. I don't even know why it is needed, never experienced that before. I just felt that was weird.

Sauced Up Salsa LLC
États-Unis
7 minutes d’utilisation de l’application
Logbase a répondu 11 avril 2023

Hi,

This is Saravanakumar, CEO at LogBase. I just looked at your review, looks like there has been a misunderstanding. We provide support via chat, email and zoom. These channels are optional again, some of our customers do the setup themselves. Our customers only choose zoom if they have a complex setup and they require us to walk them through the setup. We have sent you an email from connect@logbase.io, please share your queries. We will be glad to assist you.

Have a nice day.

Saravanakumar C.P.

25 novembre 2022

I installed this app and didn't quite feel certain about whether it would meet my needs in creating product & postal code specific rates. For this reason I scheduled a meeting with their Support team which was super easy to do & there were many open times for me to choose from within the day. Speaking with their team I was able to achieve exactly the set up that I needed, they helped to make it very simple, easy and worked with me through it. Very excited by this app's features and the fantastic support team behind me in doing so! Thanks so much Shiva!

Marg's Miscellaneous Boutique
Canada
1 août 2024

MotoMusic
Royaume-Uni
Plus d'un an d’utilisation de l’application
Logbase a répondu 7 août 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

17 juillet 2024

Azureau Wine & Spirits
Canada
12 mois d’utilisation de l’application
Logbase a répondu 19 juillet 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.