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The app and customer service are exceptional. We sell planters and plants. Plants are only hand delivered whilst everything else is posted. We needed an app that would recognise that whenever an order has a plant, regardless of what else is being ordered, the whole order would need to be hand delivered. Staff set it all up for us and were accommodating and so patient. Recommend this app!!
The team at LogBase has been integral in the process of customizing our online shop to accommodate setting up custom shipping, delivery and local pickup scheduling and rates for our complex item library. Rajkumar has provided support every step of the way to make sure that the app is working to our liking, and never hesitates to jump on a call to address any changes that need to be made. They have gone beyond the call of duty to make sure our UX is seamless from item page to cart to checkout! We are so grateful for all they have done for us! Highly recommend!
Excellent onboarding and great features to make shipping, one of the most difficult things in Shopify to get right, easy. Highly recommended.
Got help from Jennifer. Still playing around with the app but seems promising.
Thank you so much for taking the time to share your feedback with us. We are grateful for your kind words and delighted to hear about your positive experience with us.
This is the best rate app on Shopify EVER!!! I’m very, very satisfied and did the monthly signature to have them all the time helping me!!! The customer service is wonderful and very polite and paciente!
Geniale Hilfestellung, Anleitung. Wir haben mehrfach einen Termin ausgewählt und dann direkt die nötigen Einstellungen vorgenommen. Funktioniert prima. Würde ich immer wieder empfehlen! Danke Siva!
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Janani provided great service. Able to set up rural shipping rates based on post codes in NZ. Works well!
Thank you so much for the wonderful review! Please feel free to reach us if you have any queries, we will be glad to assist you.
love it，customer service pretty great and the functions are meet what I want，I would like to recommend this APP to all my business partners
Thank you very much for taking the time to leave us this wonderful review. It was great assisting you and please feel free to contact us at any time for further assistance. We'll be glad to help you.
Eventough we had problems with Shopify and the shipping setup, siva was able to help us quickly and solve our problems.
Thank you for the wonderful review! We very much appreciate you for taking the time to leave us your valuable feedback.
Thank you to Dhana for helping me get the app set up. This fits our needs perfectly for our store and the different sizes of items we carry.
Thank you so much for the wonderful review! Please feel free to reach us if you have any queries, we will be glad to assist you.