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2024년 5월 31일

When it comes to Shopify apps, Support is crucial. I have used their support a few times and it has always been great but today I got in touch with a particular problem that was slightly more complicated. I got in touch with Jenifer through live chat and she offered a Zoom meeting to clarify the issue. This was a step above any support I have received in the past and she kept me on the call while she figured out a solution. Really pleased and thanks again, Jenifer.

MacGregor and MacDuff
영국
앱 사용 기간 거의 2년
답글 Logbase개 2024년 6월 10일

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

2024년 4월 1일

Shipeasy - is an excellent app for stores that require products to be shipped to different zones - The shipping in Australia is very difficult if you have different vendors with products that are different weights shipping to the one customer (so you need to combine product shipping rates) or even just shipping products to different zones.
We needed a solution that calculated the shipping for items from different vendors to be calculated at the Shopping cart /check out level, and it needed to be fast, to avoid cart drop out!

I the needed ground work by creating a graph of Zones and tagged products accordingly with an identifying tag so Shipeasy could create a shipping calculator - They took the time needed and were excellent...
We have been very happy and it has worked perfectly for a year!

I would recommend ShipEasy to anyone who needs a Shopify Multi-product multi-zone shipping calculator ..

Thank you Shipeasy! Best of Luck...

Feel free to reach out to - bomd.com.au if you need help with your graph ready for shipeasy :-)... (I am a shopify partner and I love to see businesses succeed!)

eshopa-store
오스트레일리아
앱 사용 기간 1년 초과
답글 Logbase개 2024년 4월 5일

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service

2024년 5월 29일

Great app and support from Vinduja. Helped to get our customers to select from both standard and express delivery options for selected suburbs. Helped to offer a better experience for our clients

Grown Florists
오스트레일리아
앱 사용 기간 거의 2년
답글 Logbase개 2024년 6월 10일

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

2024년 5월 30일

Siva was great help with setting up our app, Logbase has a variety of apps that are helpful with shipping rates, their app makes setting up shipping rates very easy, just download and schedule a setup call with them!

Pafe Plants
미국
앱 사용 기간 대략 1년
답글 Logbase개 2024년 6월 10일

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

2024년 5월 17일

THE BEST customer support. Shipping formulas can be complex and this is a very awesome product once you take a little bit of time to learn it. Customer support is the best out of any app I've used in our 6+ years in business. Absolutely fantastic support.

Channel XR
미국
앱 사용 기간 8개월
답글 Logbase개 2024년 5월 20일

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

2024년 5월 3일

The app is always willing to hear your feedback and make changes, the support team is amazing. I've spoken with 3 or 4 different people and all of them have been great! It can be so complex to resolve their understanding is amazing. Thanks always team

Habitus
캐나다
앱 사용 기간 대략 1년
답글 Logbase개 2024년 5월 7일

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

2024년 6월 11일

Lots of options, fast and reliable support, never experienced an outage. Perfect app!

Rohr-verbinder.de
네덜란드
앱 사용 기간 1년 초과
답글 Logbase개 2024년 6월 15일

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

2024년 4월 19일

First of all, the app is very useful, and filled with great features & options!
Not to mention that it is reasonably priced.  

The customer service is outstanding!
Janani helped me with my issue over several days and made sure that all my requirements were met. We even had a Zoom call and she held my hand every step of the way, to make sure my shipping problem was solved. 

Highly recommend.

Sutherland Performance
뉴질랜드
앱 사용 기간 대략 2개월
답글 Logbase개 2024년 4월 22일

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

2024년 4월 11일

excellent, takes some time to learn but good bit of kit

Perfect Ponds And Koi
영국
앱 사용 기간 대략 1년
답글 Logbase개 2024년 4월 16일

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

2024년 3월 22일에 편집됨

This app has worked great for everything we need. We have needed to contact support a few times and every person has been helpful and knowledgeable. We got Raj twice and he was the most exceptional. He is quick, knows the program, clear and also friendly and kind. The app is complex but the support team was able to help create and resolve each scenario we wanted.

Health Essentials
캐나다
앱 사용 기간 5개월
답글 Logbase개 2024년 4월 5일

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service