리뷰 (973)

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2024년 11월 25일

Confusing, but it works very well once set up.

And the support is phenomenal. They will help you setup for any scenario you could think of.

Sportova
미국
앱 사용 기간 대략 1년
답글 Logbase개 2024년 11월 26일

Thank you so much for the wonderful review! It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you.

2024년 11월 19일

The app works great, but it can be complicated to use at first. Customer support (Janani) is excellent. She walked me through how to use the app and helped me set up what I needed. Great service. I highly recommend the app!

Zencrafthouse
미국
앱 사용 기간 8개월
답글 Logbase개 2024년 12월 6일

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

2024년 10월 16일

Shipping Rates — Shipeasy has been an excellent addition to our business. The flexibility it offers for customizing shipping rates is impressive, and the support team is incredibly efficient and helpful. A special thanks to Vinduja, who assisted us with setting up specific scenarios and adjusting rates for different zones and product tags. Vinduja was always available to provide quick and effective solutions.

The system is easy to use, and the customization options have allowed us to offer a clearer and more transparent shipping experience for our customers. I highly recommend this app to any store that needs advanced shipping rate management!

Pack Ship Mail Supplies
미국
앱 사용 기간 3개월
답글 Logbase개 2024년 10월 21일

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

2024년 10월 8일

This app is brilliant! We have quite complicated carriage as we have several different warehouses, each with its own carriage charges for different post codes. We also have to combine shipping carriages and calculate pallets costs. This app allows us to do all this accurately, in a very straight forward logical way. We had a glitch where it stopped working but their customer service replied and helped straight away - turned out to be a shopify problem but they helped us get up and running again in minutes. We were very impressed with their level of service. Cannot recommend highly enough.

GAPS Water Treatment
영국
앱 사용 기간 2개월
답글 Logbase개 2024년 10월 9일

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

2024년 12월 12일

Shipeasy is an excellent app for anyone needing more advanced shipping rules than Shopify's basic options. The app offers a wealth of resources, including plenty of YouTube tutorials that make it easy to set up on your own. If you need assistance, their support team is fantastic. They respond to chat promptly and even offer the option to schedule Zoom calls for more in-depth help.

I took advantage of the Zoom call feature and had the pleasure of working with Vignesh, one of their support team members. He was incredibly helpful, patiently answering all my questions and providing practical solutions to the issues I was facing. Thanks to his guidance, I was able to get everything running smoothly.

Overall, Shipeasy is a must-have app for advanced shipping needs, backed by an outstanding support team. Highly recommended!

Deck Deals
미국
앱 사용 기간 대략 1개월
답글 Logbase개 2024년 12월 16일

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

2024년 12월 9일에 편집됨

Janani was absolutely amazing! She was extremely professional throughout the entire process, making me feel comfortable and confident in her expertise. Her attention to detail and skill were truly impressive, and the results were nothing short of perfect. I couldn’t have asked for a better experience and am beyond satisfied with the outcome. Thank you, Janani, for your exceptional work—I highly recommend her to anyone looking for outstanding service!

bibiclothingusa
미국
앱 사용 기간 2개월
답글 Logbase개 2024년 10월 9일

Thank you so much for the wonderful review! Please feel free to reach us if you have any queries, we will be glad to assist you.

2024년 9월 23일

I can't thank Vignesh enough for his exceptional support in resolving all my complex issues. He was incredibly patient, guiding me step-by-step through each solution, and took the time to clearly explain how to set everything up in Shopify and the app to achieve exactly what I needed. His expertise and thorough explanations made the entire process so much easier to understand.

This app has been a game-changer for my store, especially in optimizing our shipping settings. It has streamlined our operations and made our day-to-day tasks much more manageable. Highly recommend both the app and the outstanding support that comes with it!

Enviro Flex Pack
미국
앱 사용 기간 2개월
답글 Logbase개 2024년 10월 8일

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

2024년 11월 7일

I really like the service given by Vignesh and what took us a day to solve with his help sorted within a minute. Thanks!

Green Cricket
캐나다
앱 사용 기간 5개월
답글 Logbase개 2024년 12월 10일

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

2024년 11월 5일

Customer support is always amazing, especially Vignesh!

The Ross Art Group
미국
앱 사용 기간 거의 3년
답글 Logbase개 2024년 12월 10일

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

2024년 11월 26일에 편집됨

Vignesh just created a shipping scenario that had to be set up for one product line only. He did it with easy and he was great to work with. This is a great shipping app and customer support is awesome.

Organic Stores, Inc.
미국
앱 사용 기간 대략 1개월
답글 Logbase개 2024년 12월 10일

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.