리뷰 (953)

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2024년 11월 18일

One of the best shipping calculating app available in Shopify I'm using this for a long time and the support is very good.

Thank you Nithish. For helping to setting up the app and troubleshooting it to work perfectly.

Snehalayaa Silks
인도
2023년 12월 29일

We have a very complicated set of needs for shipping:

Brands we can't sell outside our market.
Weird shaped products only some couriers will take.
Free delivery over different amounts for different markets.
Products that will fit in an envelope and weight 50g, up to ebikes that weigh 30 kg and are in huge boxes.
API hook up to FedEx.

This is the only app I've found that meets all of our needs. The checkout page part works quickly too.

To get to where I need to be is taking a while because of the sheer number of options we have, but the support has been excellent, particularly Jenifer. I've used the live chat and Jenifer and I also had a Zoom call where she helped me with a setting I was stuck with.

I haven't put the app live yet, but I am very impressed so far, and I'll update this review once it's been running for a few weeks.

20TwentyStore
영국
앱 사용 기간 5개월
답글 Logbase개 2024년 1월 16일

Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you!

2024년 4월 11일

excellent, takes some time to learn but good bit of kit

Perfect Ponds And Koi
영국
앱 사용 기간 대략 1년
답글 Logbase개 2024년 4월 16일

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

2024년 4월 20일

BARAT Wa so nice and fast support even on Saturday he help me set up the shipping rates. great app and an excellent support Recommended 5*

24kupi
홍콩(중국 특별행정구)
앱 사용 기간 2년 초과
답글 Logbase개 2024년 4월 22일

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

2024년 6월 3일

Great app so far. Helps to simply shipping rates. Barath was of great help during the Zoom meeting!

Genius Game Mods
미국
앱 사용 기간 9일
답글 Logbase개 2024년 6월 10일

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

2024년 6월 20일에 편집됨

It's a great app for people like us who have complicated shipping methods. This app can have as lot of scenarios as we want. Though I'm not good at English, the support team helped me very patiently. I think it was not easy to look into our admin page, because our language is Japanese. I can't thank you enough.

--additional review--
Janani and the support team were helpful again. I was having trouble because an unknown delivery area had appeared. Although the zone was not visible, the team discovered that it belonged to another app.
They were excellent, and exert efforts to solve the issue.
Thank you very much again.

ZOOMの画面共有をしていただけるので、英語が苦手な方でも大丈夫だと思います。

--one more additional review--
I had a very complicated shipping method request and I could not handle it. So I contacted by chat with my poor English but Vignesh helped me brilliantly. He tried to understand my bad writing patiently. Then he combined some scenarios, and it worked! That's something I can't think of. Vignesh is a specialist. He will be a great help to you.

27 COFFEE ROASTERS
일본
앱 사용 기간 7개월
답글 Logbase개 2023년 12월 7일

Thank you so much for taking the time to share your feedback with us. We are grateful for your kind words and delighted to hear about your positive experience with us.

2024년 3월 20일

I had issues understanding how to set up the scenarios. I decided to use their chat feature on their app and they responded very quickly! They helped solve my issue in a matter of minutes. They care about their customers.

Customer Support Rep. Rajkumar was great!

Texas Stock Box
미국
앱 사용 기간 11개월
답글 Logbase개 2024년 4월 5일

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service

2024년 1월 25일에 편집됨

The setup is a little complicated. but the SUPPORT TEAM is GREAT. I had trouble with the initial employee who helped me (I forget his name) But the two that followed RAJ and JANANI were amazing. Knew their stuff, and were quick, efficient, and very knowledgeable about their product, settings and system. So far so good. I will update this review if anything changes.

Elie’s Bows
캐나다
앱 사용 기간 6개월
답글 Logbase개 2024년 1월 31일

Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you!

2024년 5월 26일

Great technical support, Shipeasy functionality gets round Shopify's awful UK postcode handling.

Happy customer!

Hilltop Pet Food
영국
앱 사용 기간 8개월
답글 Logbase개 2024년 6월 10일

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

2024년 8월 30일에 편집됨

This App is superb to use. Simple and Clean Functionality - The most liked feature of this app is creating more scenarios which is very useful for us. The support team was Excellent, Rahul, Vindhuja, Nithish handled my requirements, and her quick response helped me solve the problems.

Avishya.com
인도
앱 사용 기간 2년 초과
답글 Logbase개 2024년 1월 19일

Thank you so much for taking the time to share your feedback with us. We are grateful for your kind words and delighted to hear about your positive experience with us.