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2024년 5월 3일

The app is always willing to hear your feedback and make changes, the support team is amazing. I've spoken with 3 or 4 different people and all of them have been great! It can be so complex to resolve their understanding is amazing. Thanks always team

Habitus
캐나다
앱 사용 기간 대략 1년
답글 Logbase개 2024년 5월 7일

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

2024년 2월 29일

Just came off a Zoom call with Siva after reaching out to their support team, who couldn't have been more knowledgeable and helpful with fixing our problem whilst walking me through the process.
Problem solved and a happy customer!

Wattbike
영국
앱 사용 기간 1년 초과
답글 Logbase개 2024년 3월 2일

Thank you so much for the wonderful review! It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you.

2024년 7월 18일

Great help from Vignesh!
Thanks

Prestige Wicker
영국
앱 사용 기간 21일
답글 Logbase개 2024년 7월 26일

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

2023년 12월 29일

We have a very complicated set of needs for shipping:

Brands we can't sell outside our market.
Weird shaped products only some couriers will take.
Free delivery over different amounts for different markets.
Products that will fit in an envelope and weight 50g, up to ebikes that weigh 30 kg and are in huge boxes.
API hook up to FedEx.

This is the only app I've found that meets all of our needs. The checkout page part works quickly too.

To get to where I need to be is taking a while because of the sheer number of options we have, but the support has been excellent, particularly Jenifer. I've used the live chat and Jenifer and I also had a Zoom call where she helped me with a setting I was stuck with.

I haven't put the app live yet, but I am very impressed so far, and I'll update this review once it's been running for a few weeks.

20TwentyStore
영국
앱 사용 기간 5개월
답글 Logbase개 2024년 1월 16일

Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you!

2024년 5월 29일

I can't say enough good things about this plugin! It's incredibly amazing and super user-friendly, making my tasks so much easier to manage. A special shoutout to Jenifer, who provided exceptional support and patiently guided me through every step. Her assistance made the whole experience even better. Highly recommend!

Taste for Life Products
인도
앱 사용 기간 8일
답글 Logbase개 2024년 6월 10일

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

2024년 3월 22일에 편집됨

This app has worked great for everything we need. We have needed to contact support a few times and every person has been helpful and knowledgeable. We got Raj twice and he was the most exceptional. He is quick, knows the program, clear and also friendly and kind. The app is complex but the support team was able to help create and resolve each scenario we wanted.

Health Essentials
캐나다
앱 사용 기간 5개월
답글 Logbase개 2024년 4월 5일

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service

2024년 1월 25일에 편집됨

The setup is a little complicated. but the SUPPORT TEAM is GREAT. I had trouble with the initial employee who helped me (I forget his name) But the two that followed RAJ and JANANI were amazing. Knew their stuff, and were quick, efficient, and very knowledgeable about their product, settings and system. So far so good. I will update this review if anything changes.

Elie’s Bows
캐나다
앱 사용 기간 6개월
답글 Logbase개 2024년 1월 31일

Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you!

2024년 6월 14일

Barath helped us created multiple shipping scenarios and solve my issues. Great guy!

All U Need Garden Supply
미국
앱 사용 기간 8개월
답글 Logbase개 2024년 6월 15일

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

2024년 7월 25일

Barath was great! Helped me get set up in no time at all!

Keto Brick LLC
미국
앱 사용 기간 대략 6시간
답글 Logbase개 2024년 8월 1일

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

2024년 6월 24일

Best service ever! very quick responce.
The app is great! helped me achive my goals.
Thanks for: Rahul, Durkesh, Vindega

Sealy
이스라엘
앱 사용 기간 대략 1개월
답글 Logbase개 2024년 6월 26일

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.