리뷰 (974)

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2024년 5월 9일에 편집됨

Really versatile properties for complex shipping calculations. Amazing support reacting fast and really improving the app if requested!

Shipping origin definition by Shopify seems to be inconsistent and causes problems but this app works just great on the data it receives from Shopify.

My Store
핀란드
앱 사용 기간 4개월
2024년 3월 29일

I highly recommend Shipeasy to anyone as this is hands down the most versatile shipping app I have come across! The scenario setup determines the various rule sets available that can be tweaked to meet one's criteria. The History Detail provides a great snapshot of the transaction and matching scenarios. What is even more exceptional is the brilliant tech support behind the app. Vinduja is very patient throughout the Zoom session when explaining the intricacies of the rule sets. Her exceptional knowledge and competency are second to none!

Martian Bazaar
캐나다
앱 사용 기간 3개월
답글 Logbase개 2024년 3월 30일

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service

2024년 3월 26일

Bharat was really helpful. I was trying to solve a shipping issue and he quickly gave the solution. Really grateful.

Thank you very much.

Beauty Triangle International
영국
앱 사용 기간 9개월
답글 Logbase개 2024년 3월 28일

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

2024년 1월 1일

Jeniffer helped me on the call. She is really helpful and trusted. She tried her best to set up my shop for me and she did the parts I didn't know how to. thank you Jennifer.

Summer Splashers
뉴질랜드
앱 사용 기간 3개월
답글 Logbase개 2024년 1월 16일

Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you!

2024년 3월 29일

Great!
Trouble shooting with the chat was a breeze.
Thank you!!

Rosewood Winery
캐나다
앱 사용 기간 2년 초과
답글 Logbase개 2024년 4월 5일

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service

2024년 4월 14일

Jenifer & Rahul helped me fix the issue I was having with urban & rural NZ post codes, highly recommend the team. Very helpful and friendly.

flyingdragonnursery
뉴질랜드
앱 사용 기간 대략 2개월
답글 Logbase개 2024년 4월 16일

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

2023년 12월 21일

I recently had an outstanding customer service experience, thanks to Jenifer. Facing a critical issue, Jenifer's prompt and courteous response set a positive tone. In a two-hour virtual meeting, she demonstrated extraordinary dedication, delving deep into the problem with creative problem-solving.

Jenifer's patience, transparency, and commitment exceeded expectations, creating a positive and confident customer experience. I highly recommend Jennifer and this customer service for their reliability and dedication.

Thank you!

Natulim
스페인
앱 사용 기간 3개월
답글 Logbase개 2023년 12월 25일

Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you!

2024년 1월 8일

When setting up they have an option to have a Zoom meeting with a representative to help set up the app. Because of all of the features of the app, it is a bit complex to initially set-up. I spoke with Vinduja whom I shared my screen with. She was super helpful in fully setting up the app. Thanks to her I'm fully up and running with live shipping rates and different box sizes. Thanks again Vinduja!!

Glow Scents
미국
앱 사용 기간 27일
답글 Logbase개 2024년 1월 16일

Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you!

2024년 1월 17일

Jenifer was very helpful and helped point me in the right direction quickly and efficiently.

The Coral Shop
오스트레일리아
앱 사용 기간 7개월
답글 Logbase개 2024년 1월 23일

Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you!

2023년 12월 26일

This app has been great so far! i went through about 10 different shipping apps before finding shipeasy (including at least 5 recommended from shopify support team based on my specific needs) But nothing was working for me until now!
Janani was very helpful as well (as the other customer service assosiate i had a meeting with this morning).She solved all my trouble shooting issues!

KingofMattresses
캐나다
앱 사용 기간 3일
답글 Logbase개 2023년 12월 28일

Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you!