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2022년 5월 24일

Siva provided excellent customer service and set up the Shipeasy app in our store to comply with our shipping rates.

Bespoke Finish
미국
앱 사용 기간 1년 초과
2023년 12월 18일에 편집됨

I was having an issue with the app not loading onto my website due to something that Shopify had done to its platform. Raj from Shipping Easy Support was able to help me resolve the issue relatively quickly despite the problem occurring over the weekend.

Update on the App's support team. Had an issue with an incorrect Scenario setup, Jenifer was very helpful and enabled me to resolve the problem very quickly.

selectfurniturestore
영국
앱 사용 기간 1년 초과
답글 Logbase개 2023년 3월 21일

We wanted to take a moment to thank you for taking the time to update your review and share your positive experience with our business. We greatly appreciate your willingness to give us another chance and your recognition of the efforts we made to resolve any issues you encountered.

We take our customer satisfaction very seriously, and it means a lot to us that we were able to exceed your expectations and provide you with the level of service you deserve. Your updated review not only reflects your satisfaction but also serves as a valuable feedback that motivates us to continue improving our services.

We are grateful for your trust in us and for the opportunity to serve you. If there is anything else we can do to make your experience even better, please do not hesitate to reach out to us.

Thank you again for your business, your trust, and your kind words.

2023년 5월 20일

This app is really powerful, it can resolve all your problems with setting up different shipping rules, and you can try their another app called delivery-pickeasy if you do local business, and one more thing I have to say is their customer service is good, they always reply very fast when they are online.

Canaan
미국
앱 사용 기간 1년 초과
답글 Logbase개 2023년 12월 7일

Thank you so much for taking the time to share your feedback with us. We are grateful for your kind words and delighted to hear about your positive experience with us.

2022년 12월 6일

a great costumer service and helpful , perfect app ! a lot of thanks ! Janani was amazing and was the best costumers service I have ever seen.

Pomy Sport
이스라엘
앱 사용 기간 1년 초과
2023년 11월 29일에 편집됨

Highly recommend this app for Fulfilments and great support. special thanks to Jenifer Logbase for the guidance and support.

Alli Bhavan
영국
앱 사용 기간 1년 초과
2023년 9월 25일에 편집됨

This is the ONLY app that allowed me to create free shipping to customers who bought a 1 year free delivery subscription. In the world of amazon prime, this is so critical for so many of us who need to be able to compete on shipping. Also, customer service is GREAT. Super easy to book time and the developer will kindly walk you through how to make the magic happen! So happy this exists for all of us!

And update two years later: I continue to be impressed by this app! Not only can we do free shipping when customers purchase a membership, but we are also now offering free shipping by address and this app allows us to do that. Thank you Shipeasy for two years of awesomeness

Oz Frontdoor
미국
앱 사용 기간 1년 초과
2023년 2월 25일

Siddarth was amazing and patient he helped me through the entire process and transition was easy. The app works great. 5 stars!

LuxFlor Flowers
미국
앱 사용 기간 1년 초과
답글 Logbase개 2023년 2월 25일

Thank you for your wonderful review!

2023년 11월 28일에 편집됨

The app support is without question excellent. Clear. Precise. Professional and easy to reach. In a world that no longer picks up their phone this company is a breath of fresh air. I highly reccommend! Rahul and Vinduja

Luminance Skincare
미국
앱 사용 기간 1년 초과
2023년 1월 24일

Sehr zufrieden, man hat uns super geholfen. Wochenlang haben wir keine Lösung gefunden, durch ein Zoom-Meeting und eine echt tolle Beratung hat alles geklappt, dazu wurde alles übersetzt wenn es Fragen gab. Super toll :-)

Diamond Home
독일
앱 사용 기간 1년 초과
답글 Logbase개 2023년 1월 24일

Thank you for the motivating review. Feel free to reach us back and we are glad to assist our valuable customers anytime!

Gratefully,
Rahul & Janani
LogBase Team

2023년 1월 18일

Excellent support team. Quick replies and were happy to sort out issues for me - I sent them a spreadsheet with my sizes and rates and they actually added the rules in for me so I know that there shouldn't be future issues. Thank you!

Fixabolt
영국
앱 사용 기간 1년 초과
답글 Logbase개 2023년 1월 19일

Thank you for the motivating review. Feel free to reach us back and we are glad to assist our customers anytime!

Gratefully,
LogBase Team