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I was looking for an app to let me set up specific shipping prices based on item type and not overall order weight.
I contacted "Shipping Rates - Shipeasy" support and arranged a zoom call. Dhana guided me through the setup process and spent over an hour with me to help me configure the app around my product groups. Dhana was friendly, patient, and his knowledge of the app was brilliant.
I had been looking at other apps but the customer service Dhana provided to me made it an easy choice to go with "Shipping Rates - Shipeasy".
The app is now fully setup and I could not be happier with it.
Thanks Dhana!!!
Gary / Steven of Winder Joinery
Hi Gary / Steven,
Thank you so much for your fantastic 5-star review. We are thrilled to hear that you had a great experience with us. It means the world to us that you took the time to share your positive feedback. Awaiting to assist you in the future!!
Amazing support and help from Raj! he was able to take control and fix the rates for me. Honestly the best support I've ever had.
Fast and good service ! Great app and team ! work very well! we recommand that app for shipping services
Worked with Rahul and he jumped in to escalate the help needed. This app has good customer service.
Thank you so much for the wonderful review. Please feel free to reach us if you have any queries, we will be glad to assist you.
Siva was very knowledgeable and help integrate both Shipeasy and Pickeasy seamlessly on my website. Highly recommend!
Thank you so much for your fantastic 5-star review! We are thrilled to hear that you had a great experience with us. It means the world to us that you took the time to share your positive feedback. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future🙂
Great app, and has amazing support, I'm totally happy with the features, and special thanks to Mr Rahul, such a dedicated person, who clearly understands the requirement and provided proper solutions. all the best to the team.
Super easy to set up shipping rates for my plant nursery! I have to charge per plant plus a handling fee per order, with different rates and handling fees for different locations across the continent. This app makes that a breeze. Rajkumar was really fun and helpful in guiding me through the setup process via chat, and explained how it works, too. 10/10 would recommend
Customer service is great! They fix my problem right away and very professional. Good choice for more shipping options
Looks as if it is going to do everything we need, and Dhana was fantastic at showing us how to set it up. Brilliant!
Your positive review means a lot to us, and we're truly grateful for it! Should you have any inquiries or concerns, please feel comfortable reaching out to us. We're dedicated to offering you assistance and support whenever you need it.
I just need to praise Siva - He has helped me and spent over an hour making sure every little detail is correct. I cannot stress enough how helpful he was and nothing I asked was too much. I will continue to use this app as it is very good for different shipping zones but equally because his customer service was brilliant! Thankyou Siva.