Omtaler (1 039)

Samlet vurdering
5
Antall per vurderingsnivå
  • 98 % av vurderingene er 5 stjerner
  • 1 % av vurderingene er 4 stjerner
  • 0 % av vurderingene er 3 stjerner
  • 0 % av vurderingene er 2 stjerner
  • 0 % av vurderingene er 1 stjerner
7. oktober 2023

I recently had the pleasure of using the shipping rules app, and I must say it's a game-changer for my business. But what truly set this experience apart was the unparalleled service provided by Siva. From the very beginning, Siva was there to guide me through the intricacies of the app, patiently answering every question and addressing all of my concerns. Their expertise is evident, and their dedication to customer satisfaction is commendable. It's rare to find such a perfect blend of an exceptional product and outstanding service. Thanks to Siva, the daunting task of setting up complex shipping rules became a breeze. I wholeheartedly recommend this app to anyone in need of shipping solutions, and I urge you to seek out Siva's assistance for an experience that goes beyond expectations. Kudos to the team and a special shoutout to Siva for making this journey seamless and efficient!

Fashion Rerun Vintage
De forente arabiske emirater
Rundt 1 time bruker appen
Logbase svarte 10. oktober 2023

We appreciate you taking the time to leave us your 5-star review. It means a lot to the whole team, and we’d love to have you back very soon.

Redigert 16. mai 2023

The requirement is achievable in the shipeasy app. Recommend to use. Great costumer service from Sowmiya

Altmühl-Wochenmarkt
Tyskland
Rundt 1 time bruker appen
Logbase svarte 16. mai 2023

Thanks a lot for taking the time to leave us this wonderful review. It was great assisting you and please feel free to contact us at any time for further assistance. We'll be there to help you always.

23. juni 2022

I used this app to create set shipping rates for certain areas our company deliver to. The process was made easy with the help of Janani. Efficient, fast and super helpful. Really recommend this app!

Grazing Girls Pty Ltd
Australia
Rundt 1 time bruker appen
9. september 2021

Absolutely amazing customer service!! Highly recommend!! these things can be super tricky especially when promotional codes and different postage requirements for different locations in the same country come into play. Whenever I needed help I would simply click on the chat icon while in the app and ask for help, the team don't start work until 11:30am Sydney time but as soon as they are at work, they reach out to me straight away. You can also schedule a Zoom meeting and let them take control of your screen and they can work their magic to make any of your requirements come to life!

candylife2022
Australia
1 dag bruker appen
11. oktober 2023

they helped me on zoom to configurate, so good

Zapatte
Canada
Rundt 1 time bruker appen
Logbase svarte 7. desember 2023

Thank you so much for taking the time to share your feedback with us. We are grateful for your kind words and delighted to hear about your positive experience with us.

15. februar 2022

Sivas support was outstanding. Knew exactly how to implement what I was wanting. Thanks for a great app.

Kiwi Cases
New Zealand
Rundt 1 time bruker appen
14. januar 2022

Siva was very helpful. He took a lot of time for me and I felt very comfortable with the support. Good work. Go on with this. Great app!

Goldeimer
Tyskland
Rundt 1 time bruker appen
Redigert 9. februar 2023

After a half-day effort on making the setting, I was finally told that it cannot work on the store, no shipping rates are shown due to a Shopify tech issue. Actually, it's not a tech problem, it's one of my location/warehouses that hasn't been verified. However, it's still a good shipping app, convenient to use, fast response.

DEPULEY
USA
Rundt 23 timer bruker appen
Logbase svarte 10. februar 2023

Thank you for the update! Please feel free to reach out to us if you need further assistance with the app setup, we will be happy to help you anytime!

Regards,
Logbase
Customer Success Team.

15. oktober 2021

Awesome support and did exactly what I needed it to. We have various rates for products in certain collections, we were able to get all these rates to blend using the logic and tagging in the app. Would recommend!

Muzzle-Loaders.com
USA
1 dag bruker appen
20. august 2022

Siva helped me to understand the shipping rates, and alleviated my concern that I had to add an API to do what I wanted. I was extremely impressed by his helpful nature, his excellent knowledge of the platform and he was even able to help me with a zoom call, at 11.25pm, and controlled my screen (with my permission, of course!) and navigate to exactly where I needed to be. Shopify is something that you REALLY need to start using, if you aren't already! Thank you Siva for your help buddy! I hope everyone is as helpful as you!

McLean Mining Co.
Australia
42 minutter bruker appen