Shipping Rates — Shipeasy

pratique et unique car peu d'application propose le même service. Service apres vente vraiment parfait.

Shiva from LogBase is amazing, he helped me install an setup ShipEasy app. Shopify's built in shipping rates solution is very basic. ShipEasy allows us to create shipping rates based on different customer types, by province, by group of products, and weight.

I have a complicated shipping set up that could not be achieved through the built in shopify functions. As a small business we were not in a position to pay for help with our set up, and opted to try a this shipping app and hope that we could get it all sorted out. Fortunately Shipeasy has amazing support for this app and we were lucky enough to be helped by Siva. Siva jumped on a zoom call with us and took all of the confusion out of setting up our shipping exactly how we needed it. Siva was very patient helpful, even when I accidentally deleted the work he had just done for us. I recommend this app to anyone needing a robust and highly configurable shipping option with amazing support.

I had a few very specific requests for our store regarding shipping and upselling. Siva and the team provided PHENOMENAL customer support, making sure they understood my exact needs, and walked me through direct step-by-step help in solving my problems. I'm very satisfied with what they offer and how smooth the customer support is. They replied right away to my emergency and walked me through everything through Zoom. 100/100 service.

Excellent app for shipping management, especially crucial was the assistance of the operator Rahul, kindness, and availability, solved several issues for us and clarified just as many uncertainties.

They are always quick to reply and jump on a Zoom call to walk you through things. Great service and a great app!

rahul was great,very straight forward with what i needed to integrate for my website, and very patient.

The service of this app is outstanding. I got a zoom meeting with Rahul and he guided me through everything we needed in our store. Also the app looks like it has everything someone would need for customised shipping rates.

The setup is a little complicated. but the SUPPORT TEAM is GREAT. I had trouble with the initial employee who helped me (I forget his name) But the two that followed RAJ and JANANI were amazing. Knew their stuff, and were quick, efficient, and very knowledgeable about their product, settings and system. So far so good. I will update this review if anything changes.

It's a great app for people like us who have complicated shipping methods. This app can have as lot of scenarios as we want. Though I'm not good at English, the support team helped me very patiently. I think it was not easy to look into our admin page, because our language is Japanese. I can't thank you enough.

--additional review--
Janani and the support team were helpful again. I was having trouble because an unknown delivery area had appeared. Although the zone was not visible, the team discovered that it belonged to another app.
They were excellent, and exert efforts to solve the issue.
Thank you very much again.

ZOOMの画面共有をしていただけるので、英語が苦手な方でも大丈夫だと思います。

--one more additional review--
I had a very complicated shipping method request and I could not handle it. So I contacted by chat with my poor English but Vignesh helped me brilliantly. He tried to understand my bad writing patiently. Then he combined some scenarios, and it worked! That's something I can't think of. Vignesh is a specialist. He will be a great help to you.