Omtaler (942)
Raffiner
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Etter vurdering
I recently discovered Shipeasy, and I must say it has been an absolute game-changer for managing my shipping needs. This app is not only incredibly useful but also surprisingly user-friendly, making it a breeze to navigate even for a newcomer like myself.
One of the standout features of Shipeasy is the outstanding customer support, particularly Siva's hands-on assistance. From the very beginning, Siva went above and beyond to help me set up various shipping scenarios tailored to my specific needs. His responsiveness was impressive, and he promptly replied to my inquiries, ensuring I never felt left in the dark.
What impressed me the most was the personal touch Siva added to the customer support experience. He generously offered to conduct a quick Zoom call to walk me through the app and ensure that I didn't encounter any errors during the setup process. This level of dedication and commitment to customer satisfaction is a rare find in today's fast-paced digital world.
We appreciate you taking the time to leave us your 5-star review. It means a lot to the whole team, and we’d love to have you back very soon.
We have a complex shipping scenario and we cannot expand our business without Ship Easy making it possible. Siddarth and the team are fantastic in understanding customer requirements and very responsive. Excellent value for money. Thank you Siddarth!
Thank you very much for taking the time to leave us this wonderful review. It was great assisting you and please feel free to contact us at any time for further assistance. We'll be glad to help you.
Specially thank to Mr. Rahul give me support and understand my problem and provide me awesome support. I highly recommend this guys! You deserve 5*****
Thank you so much for taking the time to share your feedback with us. We are grateful for your kind words and delighted to hear about your positive experience with us.
I would like to congratulate the attendant Mr.Siva for the excellent service, knowledge and patience!!! Im very satisfied with the app's service and assistance! Fabiola Lederman - Shop Fabs
Thank you very much for taking the time to leave us this wonderful review. It was great assisting you and please feel free to contact us at any time for further assistance. We'll be glad to help you.
We had a problem where shipping rates weren't loading when there were too many items in the cart.
But the LogBase Team took care of it in a quick and professional way. I think this is the best customer service I've ever seen in my whole life.
The app itself is very stable and made by professionals. I highly recommend this App.
A huge thanks to the LogBase Team!
Rahul was very helpful in fixing our app's configuration. He assisted me in every possible way. I'm grateful.
I was looking for an app to let me set up specific shipping prices based on item type and not overall order weight.
I contacted "Shipping Rates - Shipeasy" support and arranged a zoom call. Dhana guided me through the setup process and spent over an hour with me to help me configure the app around my product groups. Dhana was friendly, patient, and his knowledge of the app was brilliant.
I had been looking at other apps but the customer service Dhana provided to me made it an easy choice to go with "Shipping Rates - Shipeasy".
The app is now fully setup and I could not be happier with it.
Thanks Dhana!!!
Gary / Steven of Winder Joinery
Hi Gary / Steven,
Thank you so much for your fantastic 5-star review. We are thrilled to hear that you had a great experience with us. It means the world to us that you took the time to share your positive feedback. Awaiting to assist you in the future!!
Amazing support and help from Raj! he was able to take control and fix the rates for me. Honestly the best support I've ever had.
Fast and good service ! Great app and team ! work very well! we recommand that app for shipping services
Worked with Rahul and he jumped in to escalate the help needed. This app has good customer service.
Thank you so much for the wonderful review. Please feel free to reach us if you have any queries, we will be glad to assist you.