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Our company spent soo much time manually entering information on this application to ultimately be told it cannot support our needs. This application cannot support 60,000 product variants or 50-100 scenarios. We then reached out in attempt to pay more money to cover 11 user packages to support the data needed and we were rejected. Our company is now in a bind for investing in this app.
Thank you so much for the wonderful review. Please feel free to reach us if you have any queries, we will be glad to assist you.
You download it and have to do a Zoom call with the company for it to work. I don't even know why it is needed, never experienced that before. I just felt that was weird.
Hi,
This is Saravanakumar, CEO at LogBase. I just looked at your review, looks like there has been a misunderstanding. We provide support via chat, email and zoom. These channels are optional again, some of our customers do the setup themselves. Our customers only choose zoom if they have a complex setup and they require us to walk them through the setup. We have sent you an email from connect@logbase.io, please share your queries. We will be glad to assist you.
Have a nice day.
Saravanakumar C.P.