Ogólna ocena
5
Liczba recenzji z daną oceną
  • 98% ocen to oceny z 5 gwiazdkami
  • 1% ocen to oceny z 4 gwiazdkami
  • 0% ocen to oceny z 3 gwiazdkami
  • 0% ocen to oceny z 2 gwiazdkami
  • 0% ocen to oceny z 1 gwiazdkami
29 styczeń 2022

I have only just got this app and am very happy with it. The customer service was absolutely brilliant! Siva did an incredible job on our shipping and I am very relieved to have found this app. Thank you

Softly Summer
Australia
12 miesięcy korzystania z aplikacji
29 lipiec 2022

Rajkumar was fantastic, really helped us with our business. Would highly recommend his support.....

Luup
Irlandia
12 miesięcy korzystania z aplikacji
12 marzec 2022

I am very happy with the app. I highly recommend it! I had difficulties to make and combine the scenarios alone but the support spend many hours with me helping me set up correctly everything.

Sleepo
Grecja
12 miesięcy korzystania z aplikacji
Edytowano 27 wrzesień 2022

Smart and useful App with a great customer support. But also very confusing and requires a lot of time to understand, perhaps due to imperfect language. Also needs a lot of improvment with UI and UX which is pretty unpleasant. Price performance ratio is amazing tho. Update 2022: Fantastic, useful and efficient app. Customer service from Siva is excellent.

dishbee
Niemcy
11 miesięcy korzystania z aplikacji
22 wrzesień 2022

We sell products that are very different weights and sizes. Adding the Shipeasy app has allowed us to streamline our previously complicated shipping system. Before Shipeasy, our customers were charged shipping per item because we had so many different conditions and combinations. Now, we have been able to set maximum rates and cater for all shopping cart combinations. After my 1-1 tutorial with the team I was able to set everything up. Before we went live, Siddarth helped me troubleshoot a few issues arising from our previous shipping process in no time. Couldn't be happier with the app.

S’more’a’licious
Wielka Brytania
11 miesięcy korzystania z aplikacji
4 styczeń 2023

We have a complex setup for varied rates on an ecom furniture store. With the help of Rahul this app does calculate in the way we need it to work. They are pretty quick to jump in and help if things do go wrong or we just need help.

Easterly Living
Australia
11 miesięcy korzystania z aplikacji
Logbase odpowiedział(a) 6 styczeń 2023

Thank you so much for your review. We are glad to provide the best service as much as we can, and the appreciation like your feedback keeps us motivated to provide best services.

Feel free to write us back if needed any further assistance.

Best regards,
Logbase

22 kwiecień 2022

Great Service, Siva helped me a llot, i just stare at the screen and he resolved all of my problems, it was great

endler.ro
Rumunia
11 miesięcy korzystania z aplikacji
Edytowano 8 czerwiec 2023

***Update June 2023 - Again was helped by the team, Annie was very fast and efficient to get my problem solved. This company is so amazing for their support. I highly recommend them ****
Thank you so much!!! Janini was so helpful in finding the issues with my shipping and resolving the problem (operator error!) I was so happy with the quick response and getting me up and running again promptly and guiding me through things I had forgotten about the app. Love the customer service! I highly recommend.

Green Darner Designs
Kanada
11 miesięcy korzystania z aplikacji
Edytowano 30 sierpień 2022

Thank you very much, Siva! Great support. I got the help I needed in one interaction which translate into = This guy knows his app. The setup of multi vendor app worked very smoothly.
Second help came from Raj. Many thanks.
The support via Zoom sessions is a great mutual win. If you can also implement the suggestion regarding the shipping rate per vendor it is going to improve the customer decision when buying -> the shipping costs will become more transparent.

mycoffeejar
Rumunia
11 miesięcy korzystania z aplikacji
25 lipiec 2022

Excellent support from the app development team when we needed to get the Shopify Shipping API enabled allowing us to set custom shipping rates for our products by postal code.

Nanashake
Kanada
11 miesięcy korzystania z aplikacji