Shipping Rates — Shipeasy , 773 avaliações

The support has been amazing. I have several options that I need to add to my shipping profile, both small parcel and LTL. The support team has been willing to jump on multiple calls to walk me through this. This has been the easiest solution for the products we offer on our website.

Siva walked me through the whole process. He also helped me with the carrier calculation API enabling. The whole experience was quick and efficient. I am very satisfied with the help I received.

This app works like magic, it prevents Shopify from charging your customers double shipping due to multiple vendor/fulfillment locations. Let me just say this, this app and the people behind it should be an example of what great customer service is and most importantly would like to say a big THANK YOU to Raj Kumar who worked with us patiently and diligently to help us install the app and set our shipping rates correctly. We highly recommend this app and will use it long term. Thank you again, Raj and Shipeasy, for making our and customers lives easier. Sincerely,
Ivaylo

GREAT APP and GREAT TEAM!!! Thank's to Shiva for his help who was pedagogue and response to all my questions.

Awsome, live chat was always online and solved all my questions and was very responsive. I hope they keep this responsible attitude going and I recommend.

Absolutely amazing customer service!! Highly recommend!! these things can be super tricky especially when promotional codes and different postage requirements for different locations in the same country come into play. Whenever I needed help I would simply click on the chat icon while in the app and ask for help, the team don't start work until 11:30am Sydney time but as soon as they are at work, they reach out to me straight away. You can also schedule a Zoom meeting and let them take control of your screen and they can work their magic to make any of your requirements come to life!

I needed this app to provide accurate shipping rates to different postcodes within UK. It seemed quite complicated at first, but after a Zoom session with Raj and Sudsan it was all set up and working perfectly. Despite the monthly charge it will certainly save me money every month on expensive shipping to certain postcodes. Raj and Sudsan were so helpful and knowledgeable, I would certainly recommend.

The app is incredibly simple to set up navigate. Complete with a very helpful support team that is always available to answer any questions. This app does everything we need.

Amazing app and Amazing support, especially Mr. Siva, who provides me a great support and he solved my biggest problem

This app is fantastic. We require a robust and complex shipping app for our business. Shipeasy works great.

I want to give a special mention to Sowmiya for helping me set up the app. Thank you so much! She kindly and patiently put up with my lack of tech skills. I wish all customer service/support was like this! Highly recommend.