Classificação geral
5
Número por nível de avaliação
  • 98% das avaliações são de 5 estrelas
  • 1% das avaliações são de 4 estrelas
  • 0% das avaliações são de 3 estrelas
  • 0% das avaliações são de 2 estrelas
  • 0% das avaliações são de 1 estrelas
14 de janeiro de 2022

Siva was very helpful. He took a lot of time for me and I felt very comfortable with the support. Good work. Go on with this. Great app!

Goldeimer
Alemanha
Aproximadamente 1 hora usando o app
Data de edição: 9 de fevereiro de 2023

After a half-day effort on making the setting, I was finally told that it cannot work on the store, no shipping rates are shown due to a Shopify tech issue. Actually, it's not a tech problem, it's one of my location/warehouses that hasn't been verified. However, it's still a good shipping app, convenient to use, fast response.

DEPULEY
Estados Unidos
Aproximadamente 23 horas usando o app
Logbase deixou uma resposta 10 de fevereiro de 2023

Thank you for the update! Please feel free to reach out to us if you need further assistance with the app setup, we will be happy to help you anytime!

Regards,
Logbase
Customer Success Team.

20 de agosto de 2022

Siva helped me to understand the shipping rates, and alleviated my concern that I had to add an API to do what I wanted. I was extremely impressed by his helpful nature, his excellent knowledge of the platform and he was even able to help me with a zoom call, at 11.25pm, and controlled my screen (with my permission, of course!) and navigate to exactly where I needed to be. Shopify is something that you REALLY need to start using, if you aren't already! Thank you Siva for your help buddy! I hope everyone is as helpful as you!

McLean Mining Co.
Austrália
42 minutos usando o app
21 de março de 2022

Siva did a great job with assisting and explaining my requests. Really appreciate the help. Love this app. Very user friendly.

Laxretreat
Malásia
42 minutos usando o app
9 de abril de 2023

Shipeasy is a great app with great support. Few minutes after I was in the Shipeasy app store, Janani walked my through app, showing me how my requirements were meet by setting up the app. I was sold right away and subscribed the App. Shipeasy will help my Shopify store to increase sales for sure. Thanks again!

Bamboo Toronto Store
Canadá
41 minutos usando o app
Logbase deixou uma resposta 26 de abril de 2023

We really appreciate your valuable time to share your rating with us. Feel free to reach us anytime and we will be happy to assist you. Thank you again!

25 de abril de 2022

Siva is the best one.. Thank you Siva, you helped me a lot, this app complaint we all my requirements, all in one.. We will be working for a lot of time...

fisbrulercheesecake
Estados Unidos
26 minutos usando o app
11 de abril de 2023

You download it and have to do a Zoom call with the company for it to work. I don't even know why it is needed, never experienced that before. I just felt that was weird.

Sauced Up Salsa LLC
Estados Unidos
7 minutos usando o app
Logbase deixou uma resposta 11 de abril de 2023

Hi,

This is Saravanakumar, CEO at LogBase. I just looked at your review, looks like there has been a misunderstanding. We provide support via chat, email and zoom. These channels are optional again, some of our customers do the setup themselves. Our customers only choose zoom if they have a complex setup and they require us to walk them through the setup. We have sent you an email from connect@logbase.io, please share your queries. We will be glad to assist you.

Have a nice day.

Saravanakumar C.P.

25 de novembro de 2022

I installed this app and didn't quite feel certain about whether it would meet my needs in creating product & postal code specific rates. For this reason I scheduled a meeting with their Support team which was super easy to do & there were many open times for me to choose from within the day. Speaking with their team I was able to achieve exactly the set up that I needed, they helped to make it very simple, easy and worked with me through it. Very excited by this app's features and the fantastic support team behind me in doing so! Thanks so much Shiva!

Marg's Miscellaneous Boutique
Canadá
7 de fevereiro de 2024

TangleNami Creations Ltd
Reino Unido
3 dias usando o app
Logbase deixou uma resposta 11 de fevereiro de 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

14 de novembro de 2023

Groove US
Reino Unido
12 meses usando o app
Logbase deixou uma resposta 24 de novembro de 2023

Thank you for taking the time to leave us a 5-star review! It means a lot to us. Please feel free to reach us for any queries, we will be happy to assist you!