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The app extends the too basic possibilities of Shopify to do every scenario you can think of. It takes longer to think of what you'd like than implement it with the app. Jennifer from the help desk is brilliant. She helped me identify issues, fix them and test scenarios. She also thinks ahead of potential issues with rare customer scenarios. I highlight recommend the app and think Jennifer is highly capable.
Thank you so much for the wonderful review! It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you!
Raj was great customer service and help me set up my store!
Thank you so much for taking the time to share your feedback with us. We are grateful for your kind words and delighted to hear about your positive experience with us.
Siva was incredibly helpful on our setup call! Much appreciated. This app has provided a very simple percentage-based solution to a shipping calculation issue we were having.
We really appreciate you taking the time to leave us a 5-star review. It means a lot to us!
Thank you,
Logbase Team.
Great customer service and very affordable app. I'm still in the trial stages but this app will work great for me.
Very helpful support call, thanks to Vinduja
Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you!
This is the best and most customizable Shipping Rates I have found. It is extremely helpful and also helped me solve the issue of double shipping costs. Siva (their customer support team member) took the time for a videocall to walk me through the app and make all the settings I needed. Thank you!
Really helpful and sorted everything we needed instantly!
Thank you so much for your fantastic 5-star review! We are thrilled to hear that you had a great experience with us. It means the world to us that you took the time to share your positive feedback. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future🙂
Great customer support, thanks for helping me get started :)
Siva did a wonderful job! Very friendly and skilled!
Thank you very much for taking the time to leave us this wonderful review. It was great assisting you and please feel free to contact us at any time for further assistance. We'll be glad to help you.
Thanks Janani for all the help and explaining all the features of the app!
Thank you so much for the wonderful review! It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you.
Excellent customer service, so friendly, patient and knowledgable.
Very helpfull and got the app working prefectly.