Helhetsomdöme
5
Antal per omdömesnivå
  • 98 % av omdömena har 5 stjärnor
  • 1 % av omdömena har 4 stjärnor
  • 0 % av omdömena har 3 stjärnor
  • 0 % av omdömena har 2 stjärnor
  • 0 % av omdömena har 1 stjärnor
14 maj 2024

Vindu great customer service

Tokyo Camii Halal Market
Japan
4 dagar användning av appen
Logbase svarade 20 maj 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

15 april 2024

Sto appena adesso cominciando ad interfacciarm con l'app ma il servizio clienti è fantastico. Grazie Jennifer!

Millemamme
Italien
6 dagar användning av appen
Logbase svarade 16 april 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

22 januari 2024

Rahaul's assistance was fantastic, surpassing our expectations. His service went above and beyond, and as a result, our system is functioning perfectly.

petitstresors
Australien
23 dagar användning av appen
Logbase svarade 25 januari 2024

Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you!

26 december 2023

This app has been great so far! i went through about 10 different shipping apps before finding shipeasy (including at least 5 recommended from shopify support team based on my specific needs) But nothing was working for me until now!
Janani was very helpful as well (as the other customer service assosiate i had a meeting with this morning).She solved all my trouble shooting issues!

KingofMattresses
Kanada
3 dagar användning av appen
Logbase svarade 28 december 2023

Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you!

17 januari 2024

Jenifer was very helpful and helped point me in the right direction quickly and efficiently.

The Coral Shop
Australien
8 dagar användning av appen
Logbase svarade 23 januari 2024

Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you!

5 april 2024

Barath helped me a lot to configure shipeasy, great help, thanks

gardenlifeuy
Uruguay
Ungefär 3 timmar användning av appen
Logbase svarade 8 april 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

7 mars 2024

Thanks Vinduja for helping out! Much appreciated!

Murphys Direct IRE
Storbritannien
10 dagar användning av appen
Logbase svarade 13 mars 2024

Thank you so much for the wonderful review! It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you.

3 februari 2024

I recently installed the app and attempted to configure it on my own. However, due to the complexity of our shipping rules, I decided to reach out to the support team. Vinduja from the support team promptly responded and organized a Zoom meeting within minutes. She dedicated almost an hour and a half to assist us in setting up the app according to our specific requirements.

This 5-star rating is a testament to Vinduja's exceptional support and dedication. She truly deserves commendation for her outstanding assistance!

Mahal Mart
Australien
Ungefär 2 timmar användning av appen
Logbase svarade 4 februari 2024

Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you!

21 december 2023

I recently had an outstanding customer service experience, thanks to Jenifer. Facing a critical issue, Jenifer's prompt and courteous response set a positive tone. In a two-hour virtual meeting, she demonstrated extraordinary dedication, delving deep into the problem with creative problem-solving.

Jenifer's patience, transparency, and commitment exceeded expectations, creating a positive and confident customer experience. I highly recommend Jennifer and this customer service for their reliability and dedication.

Thank you!

Natulim
Spanien
3 månader användning av appen
Logbase svarade 25 december 2023

Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you!

1 februari 2024

Vinduja was absolutey wonderful with us. Highly recommended. Amazing support team. Top App to pick

Singal's
Kanada
12 dagar användning av appen
Logbase svarade 4 februari 2024

Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you!