Helhetsomdöme
5
Antal per omdömesnivå
  • 98 % av omdömena har 5 stjärnor
  • 1 % av omdömena har 4 stjärnor
  • 0 % av omdömena har 3 stjärnor
  • 0 % av omdömena har 2 stjärnor
  • 0 % av omdömena har 1 stjärnor
25 januari 2024

straight forward explanation; courteous service; easy as ABC... Rahul is aces man

FairDistrict
USA
6 dagar användning av appen
30 december 2023

Perfect customer service. They could help you to set up everything through the Zoom call. Manager Jenifer was really helpful.

Shopdaddy-Studio
Ukraina
6 dagar användning av appen
Logbase svarade 16 januari 2024

Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you!

11 december 2023

Great customer service by Janani. Great experience overall.

Holybro Store
Hongkong SAR
Mer än ett år användning av appen
Logbase svarade 13 december 2023

Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you!

3 januari 2024

Janani is a really dedicated supporter! Many thanks

Supersports Vietnam
Vietnam
8 månader användning av appen
Logbase svarade 5 januari 2024

Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you!

31 januari 2024

Fantastic onboarding assistance from Vinduja & amazingly fast technical assistance from Rahul too. Very impressed so far!

Toys for a Pound
Storbritannien
6 dagar användning av appen
Logbase svarade 4 februari 2024

Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you!

Redigerat 9 januari 2024

It's a great app for people like us who have complicated shipping methods. This app can have as lot of scenarios as we want. Though I'm not good at English, the support team helped me very patiently. I think it was not easy to look into our admin page, because our language is Japanese. I can't thank you enough.

--additional review--
Janani and the support team were helpful again. I was having trouble because an unknown delivery area had appeared. Although the zone was not visible, the team discovered that it belonged to another app.
They were excellent, and exert efforts to solve the issue.
Thank you very much again.

ZOOMの画面共有をしていただけるので、英語が苦手な方でも大丈夫だと思います。

27 COFFEE ROASTERS
Japan
Ungefär en månad användning av appen
Logbase svarade 7 december 2023

Thank you so much for taking the time to share your feedback with us. We are grateful for your kind words and delighted to hear about your positive experience with us.

8 februari 2024

Rahul, is an excellent guide, thank you so much

kreationbykj
Indien
6 dagar användning av appen
Logbase svarade 11 februari 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

14 december 2023

I've installed this app, the support team member Jenifer was really helpful by helping me with the set up. This app is providing what I need with the shipping by using distance , so far I am happy with this app. I would definitely suggest this app 100%.

ItsBen LifeStyle
Indien
22 dagar användning av appen
Logbase svarade 25 december 2023

Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you!

11 januari 2024

Great Help from Jenifer, She has explained everything in detail and helped me in setting up the rates.

House of Hyne
Australien
3 dagar användning av appen
Logbase svarade 16 januari 2024

Thank you so much for taking the time to share your feedback with us. We are grateful for your kind words and delighted to hear about your positive experience with us.

25 april 2024

Rahul is the perfect assist for us.

LINE Furniture Denmark
Sverige
En dag användning av appen
Logbase svarade 26 april 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.