Helhetsomdöme
5
Antal per omdömesnivå
  • 98 % av omdömena har 5 stjärnor
  • 1 % av omdömena har 4 stjärnor
  • 0 % av omdömena har 3 stjärnor
  • 0 % av omdömena har 2 stjärnor
  • 0 % av omdömena har 1 stjärnor
8 september 2023

We are moving from another app to this one and are super nervous about whether it can be implemented immediately and whether errors can solved quickly as it could suspend the incoming orders if the address of shipping has any errors. But they have been very helpful and responded almost instantly and overall it feels like a much smoother operation and no issues so far.

Soldeli
Storbritannien
5 månader användning av appen
Logbase svarade 14 september 2023

Your positive review means a lot to us, and we're truly grateful for it! Should you have any inquiries or concerns, please feel comfortable reaching out to us.

11 juli 2023

Great help from Rahul and Vinduja again with the shipeasy app. I have used them many times and they are always very helpful and knowledgeable. Please use the guys for all your shipeasy needs. Shipping made Easy!

Builders Merchant Direct
Storbritannien
4 månader användning av appen
Logbase svarade 12 juli 2023

Thank you so much for the wonderful review! Please feel free to reach us if you have any queries, we will be glad to assist you.

25 oktober 2023

Incredible support and a super flexible app. Answered a set up query within minutes, and accessed the store and fixed it up for me. All done in 5 minutes!! Can't rate highly enough.

Karibou Kids
Nya Zeeland
5 dagar användning av appen
Logbase svarade 26 oktober 2023

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are thrilled to hear about your positive experience with our product and service.

10 oktober 2023

Jenifer was so patient and was so helpful! This app is so awesome because of its support team! Without the support team I wouldn’t know what to do.

adorn.house
USA
2 månader användning av appen
Logbase svarade 7 december 2023

Thank you so much for taking the time to share your feedback with us. We are grateful for your kind words and delighted to hear about your positive experience with us.

18 oktober 2023

Great app. Give you control of all aspects of shipping rates. And great support too. Always quick to reply and nothing too much trouble. Thank you.

LYTES
Australien
10 dagar användning av appen
Logbase svarade 27 oktober 2023

Thank you so much for your fantastic 5-star review! We are thrilled to hear that you had a great experience with us. It means the world to us that you took the time to share your positive feedback. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future🙂

2 juni 2023

I recently discovered the shipping rate calculation app for Shopify, and it has been a game-changer for my online store. The user-friendly interface, accurate calculations, and seamless integration make it an essential tool for any e-commerce business. It has saved me time, provided accurate shipping costs to my customers, and the customer support is excellent. Big shoutout to Sowmiya Logbase which helped me a lot during this process. Highly recommended!

Slippelo
Schweiz
3 månader användning av appen
Logbase svarade 2 juni 2023

Thank you again for taking the time to share your positive experience with us. Feel free to reach us anytime, we are looking forward to serving you in the future!

2 augusti 2023

I recently discovered Shipeasy, and I must say it has been an absolute game-changer for managing my shipping needs. This app is not only incredibly useful but also surprisingly user-friendly, making it a breeze to navigate even for a newcomer like myself.

One of the standout features of Shipeasy is the outstanding customer support, particularly Siva's hands-on assistance. From the very beginning, Siva went above and beyond to help me set up various shipping scenarios tailored to my specific needs. His responsiveness was impressive, and he promptly replied to my inquiries, ensuring I never felt left in the dark.

What impressed me the most was the personal touch Siva added to the customer support experience. He generously offered to conduct a quick Zoom call to walk me through the app and ensure that I didn't encounter any errors during the setup process. This level of dedication and commitment to customer satisfaction is a rare find in today's fast-paced digital world.

Triumfante
Filippinerna
Ungefär 2 månader användning av appen
Logbase svarade 21 augusti 2023

We appreciate you taking the time to leave us your 5-star review. It means a lot to the whole team, and we’d love to have you back very soon.

13 september 2023

Janani was super helpful in getting the app setup for me and my store. Highly recommend and they are very responsive and willing to help at any moment. A++ from me

Aspire Auto Accessories
USA
7 månader användning av appen
Logbase svarade 14 september 2023

Thank you so much for the wonderful review! It means a lot. Please feel free to reach us if you have any queries, we will be glad to assist you.

Redigerat 21 november 2023

Highly recommend due to the customer service. Thank you Rahul for your invaluable support. Your knowledge on the product, shipping scenarios and together with the willingness to understand the customer's requirements and propose solutions was the big difference in choosing your app compared to others. Thank you!!

Shopping4pets
Australien
4 månader användning av appen
Logbase svarade 31 juli 2023

We wanted to take a moment to express our heartfelt gratitude for your review on our app. Your kind words and positive review motivate our team to strive in providing top-notch services and a seamless app experience. Thank you again for being a valued customer. Feel free to contact us anytime and we will be there with you.

Redigerat 1 januari 2024

A great App. Easy to navigate, best thing was the help of the customer service team.
I just finished a wonderful call and Vindu was a great help.
We had lots of scenarios to add and I'm very happy with the outcome.

Jason

Mt. Wilder Berries
Australien
Ungefär ett år användning av appen
Logbase svarade 28 maj 2023

“We're really grateful and appreciate you taking the time to share your rating with us."