Recensioner (953)

Helhetsomdöme
5
Antal per omdömesnivå
  • 98 % av omdömena har 5 stjärnor
  • 1 % av omdömena har 4 stjärnor
  • 0 % av omdömena har 3 stjärnor
  • 0 % av omdömena har 2 stjärnor
  • 0 % av omdömena har 1 stjärnor
20 april 2024

BARAT Wa so nice and fast support even on Saturday he help me set up the shipping rates. great app and an excellent support Recommended 5*

24kupi
Hongkong SAR
Mer än 2 år användning av appen
Logbase svarade 22 april 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

3 juni 2024

Great app so far. Helps to simply shipping rates. Barath was of great help during the Zoom meeting!

Genius Game Mods
USA
9 dagar användning av appen
Logbase svarade 10 juni 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

Redigerat 20 juni 2024

It's a great app for people like us who have complicated shipping methods. This app can have as lot of scenarios as we want. Though I'm not good at English, the support team helped me very patiently. I think it was not easy to look into our admin page, because our language is Japanese. I can't thank you enough.

--additional review--
Janani and the support team were helpful again. I was having trouble because an unknown delivery area had appeared. Although the zone was not visible, the team discovered that it belonged to another app.
They were excellent, and exert efforts to solve the issue.
Thank you very much again.

ZOOMの画面共有をしていただけるので、英語が苦手な方でも大丈夫だと思います。

--one more additional review--
I had a very complicated shipping method request and I could not handle it. So I contacted by chat with my poor English but Vignesh helped me brilliantly. He tried to understand my bad writing patiently. Then he combined some scenarios, and it worked! That's something I can't think of. Vignesh is a specialist. He will be a great help to you.

27 COFFEE ROASTERS
Japan
7 månader användning av appen
Logbase svarade 7 december 2023

Thank you so much for taking the time to share your feedback with us. We are grateful for your kind words and delighted to hear about your positive experience with us.

20 mars 2024

I had issues understanding how to set up the scenarios. I decided to use their chat feature on their app and they responded very quickly! They helped solve my issue in a matter of minutes. They care about their customers.

Customer Support Rep. Rajkumar was great!

Texas Stock Box
USA
11 månader användning av appen
Logbase svarade 5 april 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service

Redigerat 25 januari 2024

The setup is a little complicated. but the SUPPORT TEAM is GREAT. I had trouble with the initial employee who helped me (I forget his name) But the two that followed RAJ and JANANI were amazing. Knew their stuff, and were quick, efficient, and very knowledgeable about their product, settings and system. So far so good. I will update this review if anything changes.

Elie’s Bows
Kanada
6 månader användning av appen
Logbase svarade 31 januari 2024

Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you!

26 maj 2024

Great technical support, Shipeasy functionality gets round Shopify's awful UK postcode handling.

Happy customer!

Hilltop Pet Food
Storbritannien
8 månader användning av appen
Logbase svarade 10 juni 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

Redigerat 30 augusti 2024

This App is superb to use. Simple and Clean Functionality - The most liked feature of this app is creating more scenarios which is very useful for us. The support team was Excellent, Rahul, Vindhuja, Nithish handled my requirements, and her quick response helped me solve the problems.

Avishya.com
Indien
Mer än 2 år användning av appen
Logbase svarade 19 januari 2024

Thank you so much for taking the time to share your feedback with us. We are grateful for your kind words and delighted to hear about your positive experience with us.

23 maj 2024

Barath was an amazing help setting up the app. The app, by nature, is a little complex as with any shipping apps so if you do download, be sure to book a set up call with them and they will get the app set up within 10 mins in real time!

Highly recommend

Dahing Plants
USA
3 dagar användning av appen
Logbase svarade 24 maj 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

17 april 2024

I found it difficult to set up by myself. Luckily, I contacted the support team and Raj was extremely helpful.

Kombucha-T Handcrafted Drinks
Spanien
2 månader användning av appen
Logbase svarade 19 april 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

Redigerat 11 december 2023

Janani & Rahul was such a great help and saved me SO much time setting up my shipping scenarios. I was super impressed with being able to get on a Zoom call after chatting online. Thank you again and highly recommend!

Bush Harvest Co
Australien
12 månader användning av appen
Logbase svarade 24 november 2023

Thank you so much for the wonderful review! Please feel free to reach us if you have any queries, we will be glad to assist you.