Helhetsomdöme
5
Antal per omdömesnivå
  • 98 % av omdömena har 5 stjärnor
  • 1 % av omdömena har 4 stjärnor
  • 0 % av omdömena har 3 stjärnor
  • 0 % av omdömena har 2 stjärnor
  • 0 % av omdömena har 1 stjärnor
22 januari 2024

Jennifer has been very helpful, great support :)

Velmano
Tyskland
9 minuter användning av appen
Logbase svarade 23 januari 2024

Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you!

Redigerat 6 december 2023

Janani and Dhina were both very useful and patient while showing me how to use and navigate Shipeasy app. Amazing support!! Very much appreciated, thank you

Adinkra Designs
Australien
3 månader användning av appen
Logbase svarade 14 september 2023

Your positive review means a lot to us, and we're truly grateful for it! Should you have any inquiries or concerns, please feel comfortable reaching out to us.

13 oktober 2023

I dealt with Janani regarding Shipeasy, and she was fantastic at letting me know how the platform works, she took the time to show me via remote control how to implement the perfect scenarios I was after when shipping our products. Thank you! Great service, great product! I would definitely recommend!

P&R Styling
Australien
6 dagar användning av appen
Logbase svarade 7 december 2023

Thank you so much for taking the time to share your feedback with us. We are grateful for your kind words and delighted to hear about your positive experience with us.

4 augusti 2023

Good day,

I am writing this review for Janani. She offered outstanding customer service. She is prompt, efficient, and knowledgeable in what she does. She navigates her way very effectively and is very well spoken. She took the time to explain me everything and to help me understand how to setup my store. She went to the extent of explaining me everything step by step. Initially, I was confused and I thought she was going to rush me. But I started feeling very easy with her service and she really made sure that I understood how to use the application. Thanks to her help, I will definitely remain subscribed to this service as well as recommend it to other friends. I have scheduled another call with Janine to learn about the other services provided. I definitely recommend her services, she is an outstanding agent. Thank you Janani

ParfaitementElle
Kanada
15 dagar användning av appen
Logbase svarade 5 augusti 2023

Thank you so much for the wonderful review! It's our pleasure to assist you. Please feel free to reach us if you have any queries, we will be glad to assist you.

10 oktober 2023

Jenifer was so patient and was so helpful! This app is so awesome because of its support team! Without the support team I wouldn’t know what to do.

adorn.house
USA
2 månader användning av appen
Logbase svarade 7 december 2023

Thank you so much for taking the time to share your feedback with us. We are grateful for your kind words and delighted to hear about your positive experience with us.

21 september 2023

Thank you Barath for your help. I was able to achieve exactly what i wanted to do. 5 Stars

Hot24.co.uk
Storbritannien
3 månader användning av appen
Logbase svarade 25 september 2023

We're delighted to hear about your excellent experience with us, and your positive feedback is greatly appreciated. If you require any further assistance or have additional inquiries, please feel free to contact us. We eagerly anticipate the opportunity to serve you once more in the future.

7 augusti 2023

Shipping Rates - Shipeasy app has completely met our needs in calculating shipping based on weight and distance from our distribution center. Customer service is amazing - immediate, specific assistance (will hop on a zoom right away to resolve more easily or through chat), friendly and kind and very quick (I haven't wait at all and everyone I have talked to has been an expert who answered my questions). Siva has helped multiple times now and we are so appreciative. They even copied all of my settings from a different one of our stores, so that I didn't have to manually enter and worry about errors.

Ahimsa® Schools
USA
12 dagar användning av appen
Logbase svarade 10 augusti 2023

We really appreciate your valuable time to share your rating with us. Feel free to reach us anytime and we will be happy to assist you. Thank you again!

12 juni 2023

Really happy with the app and the support. The app provides the flexibility we needed to offer custom rates for shipping by Postal/Zip code. We also implemented a wholesale shipping option using the app which works great. Thanks Shipeasy!

Tuesday Brewing
Kanada
4 månader användning av appen
Logbase svarade 13 juni 2023

Thank you again for taking the time to share your positive experience with us. We look forward to serving you in the future and continuing to exceed your expectations😊

Redigerat 4 januari 2024

Janani war super hilfreich, schnell und sehr professionell. Sie hat das Problem sofort erkannt und konnte mir Schritt für Schritt helfen.

Mama Muun
Tyskland
23 dagar användning av appen
Logbase svarade 18 december 2023

Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you!

22 maj 2023

Good app and help from support. Highly recommend for everyone need shipping app rate for each type of products

Giftago
Vietnam
5 månader användning av appen
Logbase svarade 22 maj 2023

We really appreciate your valuable time to share your rating with us. Feel free to reach us anytime and we will be happy to assist you. Thank you again!