Recensioner (939)

Helhetsomdöme
5
Antal per omdömesnivå
  • 99 % av omdömena har 5 stjärnor
  • 1 % av omdömena har 4 stjärnor
  • 0 % av omdömena har 3 stjärnor
  • 0 % av omdömena har 2 stjärnor
  • 0 % av omdömena har 1 stjärnor
23 maj 2024

expert on Shipeasy, very kind and easy to explane.

Music Plaza
USA
12 dagar användning av appen
Logbase svarade 10 juni 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

27 juni 2024

great service by Vignesh!!

Nature's Balance
Estland
Ungefär 6 timmar användning av appen
Logbase svarade 2 juli 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

10 april 2024

Would highly recommend this app. Thank you Siva for the call and helping me understand the app better. Great service!

preservefoodservice
USA
20 dagar användning av appen
Logbase svarade 16 april 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

11 december 2023

Great customer service by Janani. Great experience overall.

Holybro Store
Hongkong SAR
Mer än ett år användning av appen
Logbase svarade 13 december 2023

Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you!

21 december 2023

I recently had an outstanding customer service experience, thanks to Jenifer. Facing a critical issue, Jenifer's prompt and courteous response set a positive tone. In a two-hour virtual meeting, she demonstrated extraordinary dedication, delving deep into the problem with creative problem-solving.

Jenifer's patience, transparency, and commitment exceeded expectations, creating a positive and confident customer experience. I highly recommend Jennifer and this customer service for their reliability and dedication.

Thank you!

Natulim
Spanien
3 månader användning av appen
Logbase svarade 25 december 2023

Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you!

Redigerat 23 augusti 2024

Vinduja was amazing today, and showed me how to set up products with tags for different locations and rates.

Pilbara Bathroom Warehouse
Australien
7 månader användning av appen
Logbase svarade 7 februari 2024

Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you!

8 januari 2024

When setting up they have an option to have a Zoom meeting with a representative to help set up the app. Because of all of the features of the app, it is a bit complex to initially set-up. I spoke with Vinduja whom I shared my screen with. She was super helpful in fully setting up the app. Thanks to her I'm fully up and running with live shipping rates and different box sizes. Thanks again Vinduja!!

Glow Scents
USA
27 dagar användning av appen
Logbase svarade 16 januari 2024

Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you!

17 januari 2024

Jenifer was very helpful and helped point me in the right direction quickly and efficiently.

The Coral Shop
Australien
7 månader användning av appen
Logbase svarade 23 januari 2024

Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you!

Redigerat 26 mars 2024

Janani has been an absolute champion today with fixing my shipping profile and shipping rates. I had been very frustrated trying to fix some issues and got myself into more issues.
With Janani's help today I am the happiest ever as all my shipping rates and zones have been cleaned up and my Shipeasy app is enabled once again and I am back in businesses.

Very grateful to Jannai x

Oh So Pretty Dried
Australien
8 dagar användning av appen
Logbase svarade 5 april 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service

Redigerat 11 december 2023

Janani & Rahul was such a great help and saved me SO much time setting up my shipping scenarios. I was super impressed with being able to get on a Zoom call after chatting online. Thank you again and highly recommend!

Bush Harvest Co
Australien
18 dagar användning av appen
Logbase svarade 24 november 2023

Thank you so much for the wonderful review! Please feel free to reach us if you have any queries, we will be glad to assist you.