Recensioner (812)

Helhetsomdöme
5
Antal per omdömesnivå
  • 99 % av omdömena har 5 stjärnor
  • 1 % av omdömena har 4 stjärnor
  • 0 % av omdömena har 3 stjärnor
  • 0 % av omdömena har 2 stjärnor
  • 0 % av omdömena har 1 stjärnor
3 juli 2023

Top notch customer service. They respond instantly via chat. Very VERY helpful. In addition, this app is very flexible and can handle most any shipping scenario.

Federal Flags®
USA
10 månader användning av appen
Logbase svarade 18 juli 2023

Thank you so much for your fantastic 5-star review! We are thrilled to hear that you had a great experience with us. It means the world to us that you took the time to share your positive feedback.

1 mars 2022

this app is really perfect and easy to add shipping info. customer service is excellent.I will recommend to shopify store owner to add this app because this app will solve all shipping problem

Enviropac
Australien
10 månader användning av appen
13 april 2022

The app is really helpful and also they have a very great customer service named Siva! I really like how he fix the problem calmly and he walked me through very patiently. Thank you so much, Siva!
All I can say is a great product and great customer service!

Plants Without Borders
USA
10 månader användning av appen
Logbase svarade 13 april 2022

Thank you for the wonderful review. Glad to assist you.

Redigerat 31 januari 2022

[Updated] We were having some API issues during midnight and we were amazed by how good their customer service is by sticking with us throughout the night to solve the issue. Their communication and problem-solving skills are top-notch. Really impressed! [Updated ]I was assisted by Siva and Kumar from the customer service in helping our website set up complicated shipping rules of combine shipping rates. They were very helpful and patient in assisting us and even went out of the way to assist us on a full Sunday to get our checkout cart working. Two thumbs up for their service and attitude. Keep up the good work!

StudioG.Store
Malaysia
10 månader användning av appen
11 september 2021

I used this app to set up complex pricing rates for zip codes and product type. Great customer service!

Compraly
USA
10 månader användning av appen
23 augusti 2022

Siva helped me fix some issues regarding free shipping. He was very patient and helpful, and I truly enjoyed the experience. Thank you!

Nasul Roșu
Rumänien
10 månader användning av appen
18 februari 2022

Siva and team have been a great help with getting this app up and running for our store. The app seems to handle complicated scenarios/rules. Siva has responded quickly to my emails and is also available to talk to on zoom. Thank you Siva and team :)

Ecostork
Australien
10 månader användning av appen
Redigerat 23 januari 2024

Janani and Rahul were very helpful setting up the app for me. They had an answer for all my questions and had great communication

Untamed Earth Organic Farm
Nya Zeeland
10 månader användning av appen
Logbase svarade 26 april 2023

We really appreciate your valuable time to share your rating with us. Feel free to reach us anytime and we will be happy to assist you. Thank you again!

11 oktober 2023

Excellent app and the team is super responsive, especially Rahul who is always around and hands-on to help. Most importantly, they understand your business, make suggestions, and are happy to help with any customisation. This is the only date and time picker app on Shopify that works well in the open cart drawer! I have been trying several apps and this is a clear winner.

Crave by Leena
Indien
6 månader användning av appen
Logbase svarade 13 oktober 2023

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are thrilled to hear about your positive experience with our product and service.

4 oktober 2023

I experienced the best customer service and tech support from Raj... He was very patience and really helped me fix a problem with setup. We were losing money hand over fist and even after chat disconnected a few times and everything he was amazing! 10 out of 10!!!

SNAP-LOC CARGO CONTROL
USA
6 månader användning av appen
Logbase svarade 11 oktober 2023

Thank you so much for your fantastic 5-star review! We are thrilled to hear that you had a great experience with us. It means the world to us that you took the time to share your positive feedback. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future🙂